Review Time
Purchased several different Royo products. ALL were HORRIBLE. Wish I could get my money back. Better to buy a bag of sawdust, because it's less expensive and tastes the same. I wish the owners of Royo would read this
The main reason for this very low review is ROYO’s customer service. I have found some of their products to be pretty good, although calling those rolls “bagels” is a real stretch. Surely being located in NY they know this- or anywhere in the U.S. for that matter.
Recently, I decided to try the chocolate and cinnamon rolls and to lower my cost by subscribing to my usual products and the new rolls as well if they were good.
ROYO claims you can unsubscribe any time, so I did since my expectations were not met.
I unsubscribed by email and tried to go on my account as well. They did not send me the code to sign in and did not answer repeated emails either. Days later I got a notice from SHOP that ROYO was getting ready to send my next order. All my attempts to communicate with emails have been in vain, and of course, no phone #. I have started a dispute to prevent them from charging my card. If this continues, they’ll be dealing with my lawyer.
The main reason for this very low review is ROYO’s customer service. I have found some of their products to be pretty good, although calling those rolls “bagels” is a real stretch. Surely being located in NY they know this- or anywhere in the U.S. for that matter.Recently, I decided to try the chocolate and cinnamon rolls and to lower my cost by subscribing to my usual products and the new rolls as well if they were good.ROYO claims you can unsubscribe any time, so I did since my expectations were not met.I unsubscribed by email and tried to go on my account as well. They did not send me the code to sign in and did not answer repeated emails either. Days later I got a notice from SHOP that ROYO was getting ready to send my next order. All my attempts to communicate with emails have been in vain, and of course, no phone #. I have started a dispute to prevent them from charging my card. If this continues, they’ll be dealing with my lawyer.
The customer service is horrible. I placed an order and when I received it, there were items missing. I contacted them multiple times and they never responded. They do not have a phone number that you can contact and they don't respond to emails. Beware of this company! I'm going to have to dispute the charge on my credit card.
If I could give no stars I would. This order has been a nightmare. 6 days after I placed my order for my daughter they are getting ready to package it but not shipped. I have asked for a refund and have gotten no response. Hell the website states fast shipping for you to receive your items between 3 and 6 days but my order isn’t even package yet and it’s been 7 today. What a horrible company to work with. I placed orders on the same day from other companies and I have already received those items and they were handmade from the same area. I am so irritated because I didn’t check the reviews and I should have checked the reviews and they had fast shipping supposedly
The bagels arrived a full week after ordered the 4-pack bundle. They are tasteless and borderline disgusting! I threw them out. I can't speak on their other products, but drowning them in sugar and cinnamon is the best recourse. A waste!Order#1037064
Claim your business profile now and gain access to all features and respond to customer reviews.
solstice.us
uk.vtoman.com
vaultx.com
gamecards.net
myroidshop.net
healthandher.com
briaorganics.com
richville.io
pepestudio.store
homesmartenergy.co.uk
