ebac.uk.com

3.3
3.3 Based on 81 reviews

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Average Rating

3.3

/
5

81 Reviews

5 Star
52%
4 Star
0%
3 Star
6%
2 Star
9%
1 Star
33%

All Reviews

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Review Time

Zack Morris
Remarkable improvement from my old dehumidifier

My previous dehumidifier lasted 18 years before it stopped working. I decided to purchase a new one, and the difference is incredible. It operates quietly, and the digital controls make everything much simpler. It has collected a significant amount of water, and the humidity in the unheated conservatory has dropped to 58.

5
Date of experience: Dec 04, 2025
Darlene R.
My dehumidifier lasted nearly two decades...

My previous dehumidifier lasted 18 years before it stopped working. I bought a new one, and the difference is striking. It operates quietly, and the digital controls make everything much easier. It has removed a substantial amount of water, and the humidity in the unheated conservatory is now down to 58.

5
Date of experience: Dec 04, 2025
Noel Parker
This washer fails to dry clothes properly...

This washer does not dry clothes adequately at 1600 RPM. I own another washer that costs less than half the price and it dries better at 1400 RPM. I cannot recommend this washer.

1
Date of experience: Nov 30, 2025
Obadiah Turner
Avoid this company's washing machines!

Do not purchase any washing machines from this company! Unless you enjoy spinning your clothes multiple times for 20 minutes each to remove water! This is not an isolated issue; it's common. This has been the worst purchase I've ever made, certainly not what I expected from their claims of having 'the best washing machines.' I would say it's the worst.

1
Date of experience: Nov 19, 2025
Alfred
Reliable dehumidifier

I had my dehumidifier for almost 20 years. During that time, it worked effectively and quietly. When I moved and no longer needed it, I gave it to someone else, and it was still fully functional. I would definitely recommend it.

5
Date of experience: Nov 18, 2025
Great washing machine

I have had my 8KG cold fill washer for over a year. The washing performance is excellent, and we have encountered no issues. It's much quieter than my previous washer. It feels durable and comes with a 7-year warranty.

5
Date of experience: Nov 15, 2025
Jasmine Morris
Common issues with this model

We purchased our 9kg washing machine at the start of 2022. It has always had issues with spinning, often requiring us to stop, unload, and reload before it will spin properly. One segment of the time display has failed, which is frustrating and raises concerns about future issues. Now, it's started leaking. I've noticed a hole in the drum-to-door seal due to wear, and the connector from the dispenser to the drum has also torn, causing a leak. Additionally, the front panel's finish is poor, with rust developing in some areas.

2
Date of experience: Nov 12, 2025
Cathleen Walker
Exceptional customer support

After using our dehumidifier for several years, we encountered an issue. We contacted the company to ask about a replacement and learned they offer a repair service for a fixed fee, which includes collection, delivery, and any necessary parts. We opted for the repair, and within 10 days, it was picked up, fixed, and returned. It was a fantastic experience to receive such excellent customer service and assistance. I would gladly recommend this great company.

5
Date of experience: Nov 06, 2025
Cordelia Scott
Disappointing washing machine experience

I bought a washing machine from this company about 5 years ago, and it has never functioned properly, from washing to spinning, and it leaks water while being extremely noisy. Last week, it completely flooded the floor. We loaded it into a truck and took it to recycling. Now, I have a different brand that is quiet and washes brilliantly; I couldn't be happier.

1
Date of experience: Nov 05, 2025
Lewis Foster
Extremely noisy machine

This is the noisiest machine I've ever encountered. An engineer came out and said there was nothing wrong, suggesting we weren't loading it properly. It's disappointing as I wanted to support a British product.

1
Date of experience: Nov 04, 2025

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