Review Time
brand PUROBIO( dry products as eyeshadows, bronzer, etc)I will leave my review here , cause if I saw such review myself- I would not buy the product. so hope it will be useful for smb.eyeshadows:The color was great, and they even arrived undamaged ( not like purobio bronzer), after 2 time of usage ( they were in my cosmetic bag I take with me) they got ruined- the lid is not closing properly or easily gets open by itself. So all bag is dirty, eyeshadows ruined. Same with their bronzer. Can’t they make proper packaging??? Unfortunately not gonna buy again. Never happened before with any brand.wrote review on eccoverde, they did not print it on their website, nor offered compensation.
I have been shopping all my make up and skin care products from this website for early six years now. I'm very happy with the quality and the costumer service. They can be sometimes a bit slow, but that's the whole spirit of buying from small companies so I don't mind at all.
I'm a returning buyer from Dubai - I can't describe with word how amazing this store and service is - the widest and carefully selected range of organic cosmetics is beyond comparisonThe customer service and delivery timeframe is bespoke! Thank you for an opportunity to buy this wonderful products in one place! Highly recommended!
This is actually a review of a product range that Ecco Verde supplies, rather than Ecco Verde itself. I have been buying Savon du Midi soaps for many years because they are made with natural ingredients and are suitable for vegans. Now I notice that the soaps include palm oil derivatives in their ingredients. I am shocked and outraged that a product range that prides itself on ethics has chosen to jump on the palm oil bandwagon. Palm oil production is NOT sustainable or ethical because it destroys animal habitats and replaces them with enormous swathes of same-crop non-diversity. I will NOT buy any product that flouts environmental ethics; I will no longer buy Savon du Midi products. My two star award is a reflection of Ecco Verde's choice to stock palm oil-derived products. My award for Savon du Midi would be one star.
I am a returning customer for over 6 years now and I feel very lucky to have found this online shop. Huge range of eco products, great prices (cheaper than in stores), fast shipment (usually 7 days maximum, my last order came within 3 days). Seems like they have good customer service (as I only had to contact them once), resolved my issue with damaged product (which wasn't even their fault) to my satisfaction. I cannot understand why their rating is so low here, keep up the great work Ecco Verde guys!
placed an order with them in May 2025 for 2 eyeliners and a blusher, the delivery price was £6, when I received the parcel there were not eyeliners wich was very dissapointing as I planned to used them for an event, I contacted them to let them know I had only received 1 of 3 items on the Friday i received my parcel, I had a reply a few days later, they say they were sorry, can you send photos of the box for us to investigate? By then the box had been flattened and in my recycling bag, due for the recycling bins, luckily still in my kitchen, so I sent photos, I assured them the eyeliners weren't there and no gaps in the box, as they asked to make sure. At this point I wasn't offered a full refund, I asked if they could please refund me the delivery price £6 since I only received one item of 3. They said No, we can't because you received one item. I also searched my emails for a receipt for my order, turns out they had not sent me a receipt for my purchase, I didn't expect any problems with my order so I didn't realised not invoice had been sentI requested for them to send one and they did. I asked if I would be getting a replacement for the eyeliners or a refund, they say a refund but not delivery included. I asked if they would offer a full refund delivery included as a goodwill gesture after all the inconvenience and dissapointment but they say no. In overall this was one of my worse online shopping experiences and I won't be placing another order with them in the future or recommend Ecco verde to friends.
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Ecco Verde offers a fascinating world of 100% certified organic natural cosmetics. Our unique and comprehensive product assortment ranges from body, hair and face care products to natural make-up and aromatherapy - guaranteed free from harmful synthetic ingredients, microplastics and petroleum products. In addition to established brands, you'll also find a host of cool, young brands with innovative products. We are constantly expanding our range to bring you the best of natural cosmetics and exceptional care products.
Reasons that make Ecco Verde so unique & nice:
We are your go-to online source for 100% certified organic and natural cosmetics made without compromises but with lots of love.
Our exceptional and wide assortment includes internationally well-known brands as well as aspiring up-and-coming labels.
We have the greatest respect for people and nature - that's what makes us so unique.
Ecco Verde is supported by a highly motivated and knowledgeable team that is at your service - from our friendly customer care team who answers all your questions to our warehouse colleagues that ensure speedy shipping.
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