ecofiltroeurope.com

4.6
4.6 Based on 52 reviews

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Average Rating

4.6

/
5

52 Reviews

5 Star
85%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
10%

Filtered Reviews

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Review Time

Elisha B.
Fantastic product and excellent service!

We are super happy with this filter! The water quality is perfect, and we love that we no longer need to buy plastic water bottles, such a great sustainable solution!In the beginning, we had some delivery issues (not the company’s fault), but the customer service was outstanding. They responded within 24 hours and provided a solution that resolved everything within just two days.I can’t recommend this enough! Fantastic product and excellent service!

5
Date of experience: Mar 07, 2025
CC2
Excellent

I'm totally enthusiastic about the filter. I strongly recommend it. I filter tap water, and this is the best sustainable choice I ever made. Thanks. The customer service is also excellent.

5
Date of experience: Mar 07, 2025
Rhoda H.
We are very satisfied from the water…

We are very satisfied from the water quality and the service when a problem was encountered was superb!we were surprised to discover it takes time until the water passes through the filter but we learned to work with it!

5
Date of experience: Feb 07, 2025
Cooper
Broken when delivered.

Broken when delivered. Replaced promptly. I highly recommend

5
Date of experience: Feb 05, 2025
Fred Hughes
You will not regret it!!!

I’ve been a client of Ecofiltro for over 3 years now and I couldn’t be happier with this water filter, the water tastes amazing and no more plastic bottles!!!

5
Date of experience: Feb 03, 2025
Armistead Rogers
Great Costumers Services!

I had a small problem with my EcoFiltro container’s paint. Less than a week after sending a email to costumer service the new container arrived at my address! Wonderful costumer care service, lots of attention and a professional approach to their clients. 10 out of 10! And the product is btw amazing. Water tastes delicious and it looks great too! Love it.

5
Date of experience: Jan 31, 2025
Herbert B.
Like so much I want bigger capacity version!

Since May 2024 I have had a yellow 5 litre Ecofiltro. I did a lot of research to find the most natural, plastic free and best filter available and the Ecofiltro was the answer. It’s a nice addition to the kitchen with the colour and doesn’t take up too much space. For the first week I didn’t like the taste of the water, now it’s my favourite and I miss it when I am away! I am waiting to buy a 20l version because it’s not really 5l which can be used at a time. It’s slow to filter compared to other products, but that means it’s actually filtering, doing its job and not just passing through.I also like that it does not need to be cleaned that often and there’s no waste once the filter is redundant.Customer service is very fast to respond and always answer my queries clearly and in a friendly manner.Disadvantages:1. The 5l capacity provides me with around 1.5litres in the morning once I top it up at night, then only bits throughout the day, so I just use it for drinking. I need a bigger capacity to be able to use for cooking.2. The wooden stand went mouldy and rotted, so I bought a different stand. As the shape is quite generic to other water dispensers, other stands are quite easy to find.Im extremely pleased with the product, so much so that I want a bigger version!

5
Date of experience: Jan 22, 2025
LP91
Swift and kind response and immediate…

Swift and kind response and immediate action after the first delivery failed completely (NOT due to EcoFilter!). Will definitely recommend them; as for customer service as well as the product itself.

5
Date of experience: Jan 13, 2025
Jolie Cooper
We love the product

We love the product. First had the small one, but give it to my Mum. Now we have the big one. The taste and quality are great. We put additional charcoal in the tank, to keep it extra fresh. Costumer service was very helpful. We recommend the water filter <3

5
Date of experience: Oct 26, 2024
TK83
The product is absolutely amazing

The product is absolutely amazing. My water tastes much cleaner. I spent hours upon hours searching the web for a plastic free water filtering system, and found Ecofiltro. My first filter got destroyed in delivery and customer service sent me a new one, no questions asked. When I got taxed by the government for the replacement filter, customer service refunded me the tax. Couldn’t recommend this company more.

5
Date of experience: Sep 17, 2024

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