edelcollecties.nl

3.9
3.9 Based on 33 reviews

Het Postorderbedrijf op het gebied van postzegel- en muntproducten met Service, Garantie én Persoonlijke behandeling. Edel Collecties....

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Average Rating

3.9

/
5

33 Reviews

5 Star
62%
4 Star
9%
3 Star
0%
2 Star
3%
1 Star
26%

All Reviews

Filter Reviews

Review Time

Jedediah P.
Frustration with Unwanted Shipments

Good afternoon, I have expressed multiple times over the last few months that I do not wish to receive any items from the company that I did not order. Yet, I am still receiving medals valued at €160 that I did not want or request! I insist that you remove all my information from your system and ensure that I do not receive anything further. Additionally, I need guidance on how to return this shipment, as I have no interest in keeping it. If this issue persists, I will take appropriate action. I am reiterating: I do not want to receive anything that I haven't ordered!

1
Date of experience: Dec 04, 2025
Grover Butler
Afternoon message

Good afternoon, I have previously communicated that I do not wish to receive any items from the company that I did not order. Yet again, I am receiving medals worth €160 that I neither wanted nor ordered! I demand that you remove all my information from your system and stop sending me anything. Additionally, I need instructions on how to return the shipment, as I do not want it. If this continues, I will take action to assert my rights. Invoice number 14049300, Customer number 3272210. I'm reiterating: I do not want to receive anything I did not order!

1
Date of experience: Dec 04, 2025
PT48
Good overall experience, but needs improvement

I cannot unsubscribe from new coins! The customer support is lacking and does not respond to emails or any inquiries...

4
Date of experience: Oct 31, 2025
Charmaine P.
Warning to avoid these products

Please advise others to steer clear of these items. They look nothing like the images. We just received a cat ornament that appears cheap and tacky. We have requested a refund and a return. I urge people not to purchase these products; they are a total waste of money. Cheap and unattractive.

1
Date of experience: Oct 24, 2025
Cole
Fantastic stamps and excellent support

I mistakenly opted to receive follow-up shipments when I ordered, so I got another package with a payment invoice. I contacted the support team via email, and the issue was swiftly resolved. Be sure to specify that the order is a one-time purchase if anyone is buying just once.

5
Date of experience: Sep 19, 2025
Sofi
Outstanding service and quick delivery.

5
Date of experience: Sep 09, 2025
Valda Patterson
Smooth ordering experience for the Sail Amsterdam 2025 coin

I ordered the Sail Amsterdam 2025 coin, and the process was incredibly easy. I received my order quickly and the payment was straightforward after delivery. This is not my first order; I collect similar coins and am always on the lookout for new additions to your offerings. Thank you very much.

5
Date of experience: Sep 01, 2025
Cathy Coleman
Delighted with my additional order

Initially, I purchased a coin for the Sail Amsterdam 2025 celebration. After that, I received a pleasant call from the company asking if I wanted the prestige set as well. I'm thrilled to have it, and it looks fantastic.

5
Date of experience: Sep 01, 2025
Wesley
Poor customer experience

I have no information about my order. Every time I contact via WhatsApp, I get the same response that it will arrive today or tomorrow. There is no tracking available, and I am uncertain if I will ever receive what I purchased. I received a call right after writing this review, asking me to wait until Saturday, but I haven't received anything. They seem to only care about getting a 5-star rating, which feels deceptive. Thankfully, I paid with my credit card and will file a formal complaint. I advise against purchasing from this site to avoid losing your money.

1
Date of experience: Aug 28, 2025
Sharleen Rogers
Quick purchase but subscription issues

The purchasing process was well-explained. The item I received closely matched the images on the website. However, without my consent, the company sent a second coin and automatically charged me, despite my earlier communication that I did not wish to subscribe to their products.

2
Date of experience: Aug 26, 2025

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Business Details

  • Het Postorderbedrijf op het gebied van postzegel- en muntproducten met Service, Garantie én Persoonlijke behandeling. Edel Collecties.

  • language https://edelcollecties.nl

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