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edfenergy.com

edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%
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Review Time

Mike
Excellent customer service.

Rosey answered my questions and sorted everything out for me in a very pleasant and efficient manner. I find using X (Twitter) the best way forward for any problems I have with large companies.

5
Date of experience: Nov 20, 2025
thomas knaggs
The staff helped in every way possible 💯

The staff helped in every way possible 💯

5
Date of experience: Nov 20, 2025
Customer
I have been trying to resolve my…

I have been trying to resolve my problem for several weeks and I Sam grateful to Noeilleen for her help.

5
Date of experience: Nov 20, 2025
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Luke Haynes
The customer service was very good

The customer service was very good, they answered all my questions and the wait times were low

5
Date of experience: Nov 20, 2025
Agnes Weir
Small wait but very helpful

Small wait but very helpful

4
Date of experience: Nov 20, 2025
Tariq
Adam was extremely polite and helpful…

Adam was extremely polite and helpful throughout the call and was able to address my query quickly

5
Date of experience: Nov 20, 2025
Mike
Renewing contract

Clear concise helpful information and advice.

5
Date of experience: Nov 20, 2025
Phillip Parker
Kwazi was very polite and efficient

Kwazi was very polite and efficient

5
Date of experience: Nov 20, 2025
Linda
Francesca was very helpful

Francesca was very helpful at dealing with my enquiry .I particularly liked the clear voice in which she spoke to me and the care given to meet my needs

5
Date of experience: Nov 20, 2025
Jon Rutledge
VERY GOOD SERVICE

I did not have to wait very long to speak to an agent (Guiliana) who was friendly and helpful. My enquiry was fully answered.

5
Date of experience: Nov 20, 2025
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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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