edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Brilliant customer service

Brilliant customer service, thankyou !

5
Date of experience: Nov 20, 2025
Kuldeep
I have been trying to resolve an electricity issue

I have been trying to resolve an electricity issue at one of our properties for some time. I made several calls, but most people just put me on hold and then disconnected the call.Then I spoke with Scott Atkins, who helped me straight away. He has excellent knowledge and a clear understanding of the process. Thanks to his support, we were able to restore electricity in the flat, which was critical as refurbishment work was on hold without power.Thank you, Scott. You have done a fantastic job.

5
Date of experience: Nov 20, 2025
Patricia Wentworth
Marinel the lady I spoke to was very…

Marinel the lady I spoke to was very helpfulAnd sorted my bill enquiry out for me and gave me good information on tariffs and sorted a smart meter installation for me

5
Date of experience: Nov 20, 2025
Drew Damon Rennalls
I received very useful information to…

I received very useful information to help save money!

5
Date of experience: Nov 20, 2025
Paul Daniel
Martin best EDF customer advisor.

Martin was more than helpful, very courteous, it was a pleasure to talk with him. He is the best EDF customer advisor with whom l have spoken.

5
Date of experience: Nov 20, 2025
Paul Binyon
Great advice and support from Shirilee

Great advice and support from Shirilee

5
Date of experience: Nov 20, 2025
Karen
Cancelled Appt

Stembile took the matter into her own hands and sorted out my cancelled appointment

5
Date of experience: Nov 20, 2025
Roger J Leicester
Emma was really helpful in answering my…

Emma was really helpful in answering my query and has given me a clear way forward

5
Date of experience: Nov 20, 2025
Jill Walker-Murrain
Switching Provider

The energy specialist Carl explained the process of me switching to another provider very easy to follow. He ensured that I had made sure that I did not make a rash decision and was extremely helpful.

5
Date of experience: Nov 20, 2025
Andrew
Native is a credit to your company for…

Native is a credit to your company for the assistance I had

5
Date of experience: Nov 20, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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