elanfinancialservices.com

1.1
1.1 Based on 127 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.1

/
5

127 Reviews

5 Star
2%
4 Star
0%
3 Star
1%
2 Star
2%
1 Star
96%

All Reviews

Filter Reviews

Review Time

Toni Calzone
credit cards through Elan financial services beware of incentive charging schemes offering 0% on lar

credit cards through Elan financial services beware of incentive charging schemes offering 0% on large purchases or balance transfers. Regular purchases even if you make high payments hardly get any of the payments applied until you pay off the credit card incentive offering first. when you do you will see interest charges for a month or two. to get around this I keep an overpayment of at least 500 on the card the bank uses and pay in full by the due date what i can figure is do to leave a credit balance at all times. their on line statements make it difficult to see how you payments are being applied along with no way to see a running balance until statements come out. Never have I been so frustrated with a card or their customer service. they keep referring to the agreement signed. Complaint to bank get referred back to credit card.

1
Date of experience: Feb 26, 2026
Toni Calzone
credit cards through Elan financial…

credit cards through Elan financial services beware of incentive charging schemes offering 0% on large purchases or balance transfers. Regular purchases even if you make high payments hardly get any of the payments applied until you pay off the credit card incentive offering first. when you do you will see interest charges for a month or two. to get around this I keep an overpayment of at least 500 on the card the bank uses and pay in full by the due date what i can figure is do to leave a credit balance at all times. their on line statements make it difficult to see how you payments are being applied along with no way to see a running balance until statements come out. Never have I been so frustrated with a card or their customer service. they keep referring to the agreement signed. Complaint to bank get referred back to credit card.

1
Date of experience: Feb 26, 2026
Natalie Taylor
Horrendous fraud department

I’ve only had the card for 3 days. My card has been put up for fraud so many times they can’t even verify me. I have yet to leave a single store with anything. The fraud department quite literally doesn’t believe it’s me. Mind you… they have all of my information!

1
Date of experience: Feb 24, 2026
Consumer
As with all the other one-star…

As with all the other one-star reviewers, this company uses unconscionable business practices and provides terrible service. We cannot find the full account number anywhere on their website, despite following the steps as listed in their FAQ. If you don’t have the full account number, you will be shuffled from person to person who all ask for the full account number. This company should be ashamed.

1
Date of experience: Feb 23, 2026
Anthony Lowe
Run Away!

Run Away!! They’ve somehow made it almost impossible to pay your statements. 0 Stars!!

1
Date of experience: Feb 14, 2026
Linda
NO ONE ANSWERS THE PHONE

NO ONE ANSWERS THE PHONE! EVER! DOES ANYONE REALLY WORK THERE? ON HOLD ONE HOUR. ON HOLD TWO HOURS. CREDIT CARD HAS MAJOR ISSUES. CLOSED ON ME. DID NOT REQUEST CLOSURE. SOMEONE NEEDS TO PICK UP THE DAMN PHONE. I HAVE THE HOLD MUSIC MEMORIZED. LESS THAN ONE STAR

1
Date of experience: Feb 13, 2026
Ed Harris
Terrible and unethical practices

Terrible and unethical practices. One being payments after 7pm on due date post next day and they charge you late fee and interest on late fee .Purely evil leadership at Elan and US Bank .So sad !

1
Date of experience: Feb 12, 2026
Thomas Harrison
Horrid

Fraudulently opened an account and no help with identity theft issue

1
Date of experience: Feb 09, 2026
Screamin’ Mimi
This company is a joke

This company is a jokeI had a secured card for $400 and apparently they’re so desperate for our money. It takes THEM 1 to 2 billing cycles just to return my $400. What a joke.Owned by the Kapoor familyTypicalDo not do business with these peopleBasically, a guy in his basement taking your money and your private informationSKETCHIEST PLACE EVER👎🏽👎🏽🖕🏿🖕🏿

1
Date of experience: Feb 08, 2026
Samantha B
dreadful service -- was on the hold for…

dreadful service -- was on the hold for an hour -- one hour -- terrible service. will never, ever do business with them. they finance the BMW credit cards. Go elsewhere. They (Elan) don't need your business.

1
Date of experience: Feb 03, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More