Review Time
I ordered an item from this store to be shipped to Sweden and selected GLS as the delivery service from the options provided. Fourteen days after placing the order, the item still has not arrived. Tracking shows it has been sitting at a German parcel centre with no further updates.I contacted the store’s customer service three times. While they did respond to my messages, their replies did not help in resolving or expediting the delivery. I also reached out to GLS directly, but they have not responded at all.Overall, I am very disappointed with the delay and the lack of effective assistance from both the delivery service and the store in ensuring timely delivery.
I placed my order 6 days ago, and the package has still not been handed over to the courier (GLS). Since July 3rd, the tracking just says: “Parcel data entered into GLS IT system”, but there’s been no movement since then.It’s unclear whether the item was actually shipped, if it’s stuck in customs, or still sitting in a warehouse — and the seller hasn’t provided any updates or communication.Very disappointing experience. If a company can’t ship promptly, the least they can do is keep the customer informed.This was my first and definitely last time ordering from them.
The device came with a USB cable rather than with a power supply for the required 9 V. Even though this complies with the details „hidden“ in the smallprint, this is not suitable for an Outside application, like it is suggested for this device. Needless to add, that a Standart USB outlet supplies only 5V, and not the 9 V needed from the device.
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Electric-collars.com - The company was founded in 2013 and for the period of our existence we have built a significant market position in the field of training aids. Currently, we are the largest supplier of electronic collars and fences in Europe. Currently, we operate in the Czech Republic, Slovak Republic, Poland and we are ready to enter Germany, France and the USA. Our portfolio includes more than 15 different brands from well-known manufacturers from the US, France, Belgium, Korea and China. We offer complete consulting, service, retail and wholesale of electronic fences and collars for dogs. We cooperate with many famous cynologists, hunters, veterinarians, trainers or hunting service dogs and we are very active in supporting shelters, clubs, and associations. Long-term functioning of our society, and maximize customer satisfaction, testifies to the quality of our services and assures you that your trust load in the best hands. Our activities and all the news which you can watch on Facebook, Youtube or on Google plus.See more
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