Name: electricgeneratorsdirect.com
Telephone: 000000000
Rating: 1.8

Jefferson Parker Guest

Avoid this seller at all costs!

I purchased a generator and returned it before it even reached me, yet they charged me $800 for shipping and a 25% restocking fee. I strongly advise steering clear of this service!

Date of experience: Dec 01, 2025

mr_camaronJr Guest

5 months ago

Avoid This Company

I purchased a generator and managed to return it before it even reached me, yet they charged me $800 for shipping and a 25% restocking fee. I strongly advise steering clear of this company!

Date of experience: Oct 08, 2025

Alison Morgan Guest

6 months ago

Caution to Future Buyers

I initially thought working with this company would be great. Ordering a generator was straightforward, and it shipped quickly. However, after following their advice to purchase a 14kw generator, I realized I needed a 26kw model. The return process has been incredibly frustrating, with no responses to my emails or calls. They’ve had the generator for 12 days without checking it in, and I can’t get an update on my refund. I won’t be purchasing a larger generator from this company again. Stay away!

Date of experience: Aug 28, 2025

LB42 Guest

9 months ago

Excellent Delivery and Customer Support

I can't emphasize enough how great this place is for purchasing anything. Their shipping is fast, and the staff is reliable and responsive. They assist you with any inquiries, and their customer service is outstanding. I will definitely order from them again; we purchased a 15000 watt generator and had a fantastic experience.

Date of experience: Jun 05, 2025

Rich Guest

1 year ago

Impressive Generator Performance

This generator is both robust and powerful. I operate it on propane, which keeps the engine cooler and reduces emissions. Although it provides slightly less wattage on propane compared to gasoline, I find propane to be a safer option. The generator operates quietly for its output, and the weather-protected outlets are a great feature. The build quality and price made it the ideal choice for us. The manual is easy to understand, and the control panel keeps track of maintenance needs. Assembly was quick and straightforward. After reviewing various portable generators, this was the best choice for me, and delivery was prompt.

Date of experience: Nov 26, 2024

Arda Price Guest

1 year ago

Great Solar Generator Option

I’m having solar installation done and initially considered backup batteries, but opted for a generator due to battery costs. My electrician suggested a few options, and I ended up purchasing a model that offers propane and natural gas options. I’m currently using propane, and the installation was straightforward. The generator is easy to maintain, and the detailed instructions are helpful. It responds quickly during outages and is just the right size for my needs.

Date of experience: Sep 03, 2024

Emmanuel Cook Guest

1 year ago

Terrible Experience

I ordered a portable generator that arrived in a damaged condition and with a faulty battery. The company has not provided any support, and I feel completely let down. I recommend going to physical stores for these types of products!

Date of experience: Aug 09, 2024

SK Guest

1 year ago

Double Charged for One Order

Be cautious with this company. I was charged twice for the same order, and their excuse was that their system has issues. After contacting them, I was told it would take 7-10 days for a refund, which is quite frustrating.

Date of experience: May 06, 2024

Ramsey T. Guest

1 year ago

Received a Damaged Item

I received a damaged pad and attempted to cancel the replacement, but they still charged me $100. I found a much cheaper option elsewhere that actually met my needs.