Review Time
After reading some of the reviews I too hesitated for a minute “do I spent best part of a thousand pounds here”? but after doing some research it’s easy to see that the bad reviews relates to one unsuccessful sale, it happens, you can’t be good to everyone but it doesn’t make you bad. I bought LV Pochette Metis and I can’t fault the bag or the seller. Accurate description, outstanding quality of the bag immaculate condition, better than what I expected, I was so surprised! The communication from my enquiry to the actual purchase was very smooth and helpful, with explanation about different options for authentication, nothing felt pushy, I took two days to think about it before I proceeded with purchase. It was dispatched same day, came quickly well and discreetly packaged. Hand on my heart one of the best luxury brand sellers I ever dealt with.
I bought a Dior Lady bag from this company after coming across them on TikTok, and honestly, I couldn’t be happier! Not only is the bag itself beautiful, but the service was amazing. From the very beginning seeing the bag on a TikTok live and how Sam showcased it so clearly to messaging the team to make the purchase, everything was so smooth.The bag arrived super quickly and was packaged beautifully with lots of care. They even included a free keyring which was so cute! I would definitely recommend them. I honestly don’t understand all the low-rated reviews. they have been nothing but exceptional.
After reading some of the reviews I too hesitated for a minute “do I spent best part of a thousand pounds here”? but after doing some research it’s easy to see that the bad reviews relates to one unsuccessful sale, it happens, you can’t be good to everyone but it doesn’t make you bad. I bought LV Pochette Metis and I can’t fault the bag or the seller. Accurate description, outstanding quality of the bag immaculate condition, better than what I expected, I was so surprised! The communication from my enquiry to the actual purchase was very smooth and helpful, with explanation about different options for authentication, nothing felt pushy, I took two days to think about it before I proceeded with purchase. It was dispatched same day, came quickly well and discreetly packaged. Hand on my heart one of the best luxury brand sellers I ever dealt with.
Haven't seen anything positive about this brand on tik tok only that they caused a lot of grief for one lady. Definitely won't be buying from them and I've stopped at least 3 people from buying from them too. The truth will come out soon for every one to see but please avoid this company I've had so many people comment about awful customer service they have received from elite luxury London. Check tik tok reviews and avoid.
This company go out there to make your experience with them as uncomfortable as possible . Goods not as they say . When you go as far as to complain and ask for refund that’s when you get a barrage of abuse . Avoid like the plague .
In love with my bag shes so pretty and in immaculate condition. Delivery was quick came in lovely packaging and they even added a cute little bag charm gift, Thanks Guys!! Overall Superb Service and surely will be purchasing again. I highly recommend ELL!
This company continue to use the wrong surname for me. My legal name is MOFFAT Still waiting on resolution after 4 months of waiting. Company refused a refund which was ok but never returned the bag to me I had purchased back in July 2025. £574 paid for a LV mini speedy. They then had the nerve to challenge my charge back claim with my bank. Not once have they apologized or accepted any responsibility. Still £574 out of pocket with no bag either. To this day they have never answered the question why they did not return my bag to me back in July that I had purchased from them after rejecting my refund request.
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Elite Luxury London specializes in a vast array of authentic pre-loved luxury items, accepting an extensive selection of brands and categories to cater to diverse tastes. Our collection includes high-end brands like Chanel, Louis Vuitton, and Gucci, alongside fashion-forward labels such as Acne Studios, Comme des Garçons, and Vivienne Westwood. Whether you're looking to buy or sell, our offerings span across clothing, handbags, shoes, and fashion jewellery, ensuring something for every luxury fashion enthusiast. Embrace sustainable luxury with Elite Luxury London, where every item promises authenticity, quality, and style.
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