elmwoods.co.uk

4.5
4.5 Based on 41 reviews

Established in 2017, Elmwood’s is an innovative and expansive marketplace for luxury. Known for its live and online auctions, as well as its Private Sales division, our mission is to make buying and selling luxury more accessible and user friendly in this...

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Average Rating

4.5

/
5

41 Reviews

5 Star
83%
4 Star
2%
3 Star
5%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Xiaosong Yan
Bad customer service or something else is wrong????

I have bought a £13,000.00 GEORGES L'ENFANT necklace along with a bracelet. The bracelet is beautiful. However, I find only three marks on the necklace, and all of them are eagle marks. I could not find GL's mark when I checked through the whole necklace for a dozen times. Then I turned to the auction house for help. I called a dozen times and email them the pictures of the necklace trying to get their help to locate the GL's mark. The contact person took three days and he finally replied simply saying that the mark should be somewhere on the necklace with no further assistance. Up until this moment, I still don't believe this auction house would sell a fake. But the way they respond to my questions is very shady. I am going to negotiate with them again and pursue other ways to solve this in the meantime.

1
Date of experience: Feb 01, 2026
Xiaosong Yan
I have bought a £13,000.00 GEORGES L'ENFANT necklace along with a bracelet. The bracelet is beautifu

I have bought a £13,000.00 GEORGES L'ENFANT necklace along with a bracelet. The bracelet is beautiful. However, I find only three marks on the necklace, and all of them are eagle marks. I could not find GL's mark when I checked through the whole necklace for a dozen times. Then I turned to the auction house for help. I called a dozen times and email them the pictures of the necklace trying to get their help to locate the GL's mark. The contact person took three days and he finally replied simply saying that the mark should be somewhere on the necklace with no further assistance. Up until this moment, I still don't believe this auction house would sell a fake. But the way they respond to my questions is very shady. I am going to negotiate with them again and pursue other ways to solve this in the meantime.

1
Date of experience: Jan 31, 2026
Excellent

Great, accurate & representative photos. High quality items. Excellent customer service - easy to settle and process. Attentive follow up and postal system.

5
Date of experience: Jan 21, 2026
Mirosław
The jewellery is excellent and the…

The jewellery is excellent and the service is perfect.

5
Date of experience: Jan 17, 2026
Patricia N
Excellent communications from Elwood’s was…

The communications from Elwood’s was speedy, professional yet friendly. The delivery of the goods was expedited to suit my plans. Overall, an excellent experience

5
Date of experience: Jan 13, 2026
Melodie Hicks
Excellent service all round Thank you

5
Date of experience: Jan 13, 2026
Gordon Beattie
eleven out of ten

5
Date of experience: Jan 13, 2026
unifliss
Excellent auctioneer

Excellent auctioneer. Friendly staff, helpful advice, prompt communications. Will certainly use again and happy to recommend.

5
Date of experience: Jan 13, 2026
IvyGirl
Love these guys!

I have so enjoyed working with this auction house — as both a buyer and a seller — for years. Expert jewellery assessment, responsive and friendly staff in all client-facing positions, and overall enthusiasm for their work!

5
Date of experience: Jan 13, 2026
David White
Buyers Note!

The registering procedure was simple, as was the online bidding system. We asked for a condition report on our selected lot - a ring. We were happy with the result of the report, except the ring was identified as size L, however it was size I. Also we have discovered that the mounting of the Ruby was insufficient to secure it. We are thus having to get it reset and the ring remade using a new band.

3
Date of experience: Jan 13, 2026

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Business Details

  • Established in 2017, Elmwood’s is an innovative and expansive marketplace for luxury. Known for its live and online auctions, as well as its Private Sales division, our mission is to make buying and selling luxury more accessible and user friendly in this digital age. Our client-first approach has made us one of top Jewellery, Watch and Luxury auction houses in the United Kingdom, all in the space of 5 years. Holding over 60 auctions annually, this makes us one of the largest privately owned auction houses in this sector.See more

  • email info@elmwoods.co.uk
  • call 02070968933
  • language https://www.elmwoods.co.uk

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