Review Time
Great experience here, the servers work great, I have a 6GB server with them and it runs smoothly and rarely crashes. The support are very helpful too, especially Harvey, he helped me install a modpack and was very attentive and helpful.Thank you!!
Great experience here, the servers work great, I have a 6GB server with them and it runs smoothly and rarely crashes. The support are very helpful too, especially Harvey, he helped me install a modpack and was very attentive and helpful.Thank you!!
I have now updated this. This review may change with time however me and a friend just opened a server using this service. We were then informed they have been having issues with their servers for more than 24 hours. One of the main selling points is 24 7 support however it takes hours at a time to get any kind of response. If things don't change we will definitely be using another provider next month. With several issues we have had and things not working as they should the only person who seemingly works for the company is Harvey whom is very dismissive and frankly seems to be as unhelpful as he can be. They have also stated despite there site stating they have 24 7 support that is simply not true, they explained they have 24 7 monitoring for server but not 24 7 support for clients and the worst bit is even that is not true e.g day one our server went down for 3 hours in the night and they wernt even aware and the answer we were given was oh well its working now.
I have now updated this. This review may change with time however me and a friend just opened a server using this service. We were then informed they have been having issues with their servers for more than 24 hours. One of the main selling points is 24 7 support however it takes hours at a time to get any kind of response. If things don't change we will definitely be using another provider next month. With several issues we have had and things not working as they should the only person who seemingly works for the company is Harvey whom is very dismissive and frankly seems to be as unhelpful as he can be. They have also stated despite there site stating they have 24 7 support that is simply not true, they explained they have 24 7 monitoring for server but not 24 7 support for clients and the worst bit is even that is not true e.g day one our server went down for 3 hours in the night and they wernt even aware and the answer we were given was oh well its working now.
Rust server crashed at least once a week requiring a manual reset. They also auto billed me for my whole second year full price and refused any type of refund. Customer service using laughing emotes when dealing with them.. Absolutely hideous, certainly putting profit before the customer!
Rust server crashed at least once a week requiring a manual reset. They also auto billed me for my whole second year full price and refused any type of refund. Customer service using laughing emotes when dealing with them.. Absolutely hideous, certainly putting profit before the customer!
Loving the server so far. Only had the server for a about a week. No real issues so far. Was confused about one thing. But customer service live chat with Douglas was great. Communication and service is much easier than I originally thought. Used as a Minecraft Server.
Loving the server so far. Only had the server for a about a week. No real issues so far. Was confused about one thing. But customer service live chat with Douglas was great. Communication and service is much easier than I originally thought. Used as a Minecraft Server.
Claim your business profile now and gain access to all features and respond to customer reviews.
Empower Servers focuses on providing easy to use and affordable game server hosting solutions. We aim to make the experience as fast and easy as possible by offering a variety of server types and add-ons to help speed up the setup process.
