endesa.com

3.3
3.3 Based on 140 reviews

Endesa es mucho más que una compañía energética: es una empresa multinacional nacida con el propósito de ofrecer el servicio de más alta calidad a nuestros clientes. Encuentra con la ayuda de nuestros asesores expertos las tarifas de luz y gas que mejor...

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Average Rating

3.3

/
5

140 Reviews

5 Star
43%
4 Star
11%
3 Star
13%
2 Star
5%
1 Star
29%

Filtered Reviews

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Review Time

Michelle Hughes
The one time I need your urgent…

The one time I need your urgent assistance, you refuse to speak English regarding a technical issue, and then insult me. If I were not forced to use you, I would choose another company.

1
Date of experience: Apr 26, 2025
Miles Picard
En principi no hem tingut cap problema

En principi no hem tingut cap problema Tan de bo fos mes economic

4
Date of experience: Apr 25, 2025
Tara Gomes
Are the points added automatically ?

I like the pointsystem

5
Date of experience: Apr 25, 2025
SmileRaph25
Great company and great service 😃

5
Date of experience: Apr 25, 2025
George Carter
Fair pricing over the years.

Fair pricing

5
Date of experience: Apr 24, 2025
GobblesMiaz98
I am not receiving regular bills?

3
Date of experience: Apr 24, 2025
Gerald C.
Points to Reduce Bills.

Using points to reduce our bills is a nice touch, apart from that I find the othe offers annoying as I'm not interested, I did try & enrol on the new discount tariff that there are offering, but was unable to complete the application on line, so I am planning to visit their shop to register

4
Date of experience: Apr 23, 2025
Ralph Powell
Never had a problem with Endesa bills…

Never had a problem with Endesa bills explained easily

5
Date of experience: Apr 23, 2025
Danny
No respons to my questions

No respons to my questions. I receive the invoice related to another customer.

3
Date of experience: Apr 22, 2025
I have a Spanish Holiday home in Velez…

I have a Spanish Holiday home in Velez Malaga since September 2021. The house was set up to use Endesa, i was on the LUZ 1 Contract and invoices were sent out usually aprox 35 x days. I dont live at my spanish home and only go once for a month in July. My bills were getting expensive as i dont live there, they add on Potency/ meter hire and taxes making your bills higher. In October 2024 i changed my Contract to Luz 2 based on monthly bills, averaging 45/50 euros a month all of a sudden i am receiving current bills and some dated 2023, whicj i have already paid. I have been on Endesa customer service chat. and explained why are they sending 2023 bills from 2 x years ago when i have paid all bills to date. They sent me a ref number on email and said someone will look in to my bills. Looked at my Santander.es banking and Endesa are taking 2 x payments out tomorrow, one of them is from 2023 €63 and a current bill for April 2025 - €65 euro. I am getting fed up now with Endesa at the end of my Tether with them !!!

3
Date of experience: Apr 21, 2025

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Business Details

  • Endesa es mucho más que una compañía energética: es una empresa multinacional nacida con el propósito de ofrecer el servicio de más alta calidad a nuestros clientes.

    Encuentra con la ayuda de nuestros asesores expertos las tarifas de luz y gas que mejor se ajusten a tus necesidades y horarios.

    Nuestras soluciones energéticas abarcan todos los campos y sirven tanto para tu hogar como para tu empresa: climatización, aire acondicionado, instalación de paneles solares y autoconsumo, movilidad sostenible para coches eléctricos…

    Contacta con nuestro servicio de Atención al Cliente y maximiza tu ahorro y eficiencia energética.
    ¡Acompáñanos!

    See more

  • email atencionalcliente@endesaonline.com
  • call 800760909
  • language https://www.endesa.com

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