Review Time
Poor customer service . Trying to get a home charger sorted since Dec 2025 but the main guy I am dealing with is appalling customer service wise . No replies despite mutiple emails and calls. Wouldnt recommend these guys at all.
I recently had a problem with my home charger and was very impressed with the level of customer service - probably the most helpful support I can remember in recent years. Ultimately the unit had to be replaced, but with minimal fuss and maximum customer service! Thank you.
Installation was fine but support service is delayed to the point of being useless. I have an issue where the unit itself won’t charge my car & I’ve been told I can expect to wait 48-72 hours for a call back as they are busy with new installations ??? Seriously that is terrible customer service. Very disappointing
Excellent customer service from Patrick Keane. He was extremely helpful in guiding us through setting up the app and answering our questions. We really appreciated the thoroughness and tips and tricks he gave us - highly recommend
Got our new EV charger installed today by Epower . The electrician was Rachel and we have to say she did an amazing job from start to finish . Arrived on time , did the job perfectly and left the area spotless when finished . We are now up and running with our new Autel charger . Thanks Rachel 👍🏻 Top marks 👍🏻👍🏻
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