Review Time
Firstly, the chat handler (J) was helpful, so I'll give some stars there, but not for the service on this occasion.I requested a copy of a chat made a couple of months ago (under a DSAR) and was told that I have to send them a copy of my passport and a utility bill, even though they hold none of the info on these, so these documents are worthless and don't ID me at all. They know my email, as that's what I have used on two separate occasions, and that is how the chat copy would be sent.This form of ID request is excessive and could be a breach of the Data Protection Act 2018/UK GDPR.The ICO states:'We wouldn’t expect the organisation to ask you for ID when they are confident about your identity when you make your request. For example, if you make a request to your employer from your work email, or you have a **live chat where you have to confirm your email** and order number.'Sort out your blanket policy, EASS, as you are potentially leaving yourself open to ICO complaints or even legal action, as you are, now technically refusing to process my DSAR!Edit:EASS replied, basically ignoring all that was written, including the guidance from the ICO.
I spoke with Angela today about my experience of discrimination at work. Their advice was clear and offered with compassion and expertise on a complex case. If you are having any difficulties with discrimination this is the place to call. Their lines are very busy and you might get cut off when you call but keep trying and someone will pick up. In my case it was Angela and I am really grateful for that! Thank you so much for your help.
Called in today due to discuss my difficulty situation and spoke to Rory who was absolutely brilliant who has put me in a more informed and stronger position. I will be taking the advice recommended by Rory.
I've been having some issues at work for a while. As soon as I started quoting equality act sections HR sat up and started to take notice. There was an intersecting educational issue too.Debbie knew her stuff. Spoke a bit quickly, and I'm not sure I got it all down, but I'm reassured notes are on file if I need to get back in touch.
Spoke with Jamie this morning about my current concerns at work, and he was great at quickly understanding the situation, breaking down my concerns so that I could clearly understand what is and isn’t protected under the equality act, what I can proactively do, as well as signposting me to relevant information and templates that I could use. Jamie also provided good advice on what I should expect from my employer and general good practices. Thank you so much!
Claim your business profile now and gain access to all features and respond to customer reviews.
We provide advice to individuals on the Equality Act 2010 and the Human Rights Act 1998. Our free helpline is available on 0808 800 0082. If you feel you've been a victim of discrimination, get in touch. Please be aware we do not provide legal advice.
pragamedica.com
integroclinics.com
teststripsandmore.com
smileie.com
diabeticbuyback.com
doctoratif.com
misterspex.de
coach-jeremy.com
koicbd.com
privatemedicalclinic.co.uk