Review Time
Fantastic service from Conor. Stress free service and everything in place for me coming down from scotland which made the handover quick and easy. Very professional. Took the time to show me how to work everything in the night trekka as ive never had one before. Would definitely recommend to anyone and if I was ever looking for a new trailer I would come here. Thanks again
Absolute shambles of a company to work for. Health and safety is non existent and too much is expected of you in your first week. Not to mention they sack you for breathing oxygen wrong. Also it’s like a primary school, childish arguments between staff and a few of the staff are judgemental and won’t speak to you if you’re not in their “Cliche” get better Equitrek
Absolute shambles of a company to work for. Health and safety is non existent and too much is expected of you in your first week. Not to mention they sack you for breathing oxygen wrong. Also it’s like a primary school, childish arguments between staff and a few of the staff are judgemental and won’t speak to you if you’re not in their “Cliche” get better Equitrek
If you want problems with a brand new horsebox and then have the company you bought it from fob you off, choose Equi-Trek. Considering the 3.5t box was new, the paintwork quickly deteriorated and I’ve been passed from pillar to post ever since and it’s still not sorted. There were also a few other much smaller issues which was not addressed. I expected better from EquiTrek. I was wrong. Never again.
If you want problems with a brand new horse box and then have the company fob you off, choose Equi Trek. Considering the 3.5t box was new, the paintwork quickly deteriorated and I’ve been passed from pillar to post ever since. Months later and we are still no closer to getting it sorted. I expected better from EquiTrek. Never again.
Their service and communication skills are absolutely diabolical. I was trying to purchase from them, but 7 months on and I am no closer to where I want to be. I have had to call and chase at every stage. I have emailed a complaint which has not even been acknowledged. I want my deposit back, which was never said to be non refundable, but I can't even get a response. It's disgusting. I don't know how they are still trading!
Really disappointing experience. I paid for a second-hand trailer from Equi-Trek, but after repeated failed delivery attempts, I tried to cancel my order. They refused to cancel but assured me they would help resell it. Six months later, nothing has happened, and I’m now stuck with a trailer I don’t want or need. Absolute shambles — I wouldn’t recommend anyone buy a trailer from Equi-Trek.
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Equi-Trek are the largest producer of horseboxes and trailers in the UK
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