Review Time
I had an account with a service that had a remaining balance of $6000. After my subscription ended, my account was suspended without a clear explanation, and all my funds were blocked. I reached out to the support team multiple times via email and the in-app support, but there has been absolutely no response. I am seeking a clear explanation for the suspension and a resolution to either:
1. Restore my account access, or
2. Provide a method to withdraw or utilize my remaining balance. This situation is very concerning since a significant amount of money is locked up, and I've received no communication or justification from the support team. I urge you to respond professionally and resolve this matter. Additionally, I do not have a ticket ID because my account was suspended before I could receive any ticket number. My account still shows a balance of $6000, and despite multiple attempts to contact support, I have not received a clear response or ticket reference. Please address my case using my registered email and account details rather than asking for a ticket ID that was never issued. I am still awaiting a clear explanation and resolution.
My experience with the app has been remarkably positive. The platform is well-designed, user-friendly, and provides a smooth eSIM purchasing process. Activation was quick, the connection stayed stable during my usage, and the support team was responsive and helpful. Highly recommend!
I am absolutely amazed by the exceptional service provided. From the moment I started the purchase, every step was clearly explained, making the installation process smooth and easy. The network connection has been highly reliable, with data speeds that surpassed my expectations. I fully recommend this service for anyone looking for a premium experience.
Purchased a 5GB package for $1.90 for 7 days. The minimum deposit was $5, which I did. It worked for 6 hours and then stopped. Contacted support, and they claimed I never bought the package and was on a pay-as-you-go plan. I explained my subscription, but customer support was rude and dismissive. My account balance was drained. Avoid this company. Choose another provider.
Let me tell you: this app is absolutely outstanding! I’m talking lightning-fast data, no hassle getting it all set up, and a fantastic deal to boot. It literally took me just a few minutes to get everything sorted—scan the code, and boom, I was online. If you’re looking for a hassle-free eSIM, you’ll definitely want to try this one!
Avoid this eSIM provider. After arriving in Rome, I purchased a 20 GB package. I installed and used the eSIM, but it stopped working after three days. When I contacted support, they claimed I didn’t have an eSIM from them. Despite confirming my purchase, I received no further assistance. I’ve reported the fraud to my bank and contacted the appropriate authorities. I advise everyone to steer clear of this company. I have been without mobile internet for over 24 hours, and they remain unresponsive!
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