Review Time
It's disappointing that the matte powder is available in deep amber, yet the refill in that shade is not offered. I've also observed that this color is not available at various retailers. It seems odd that all the lighter shades are stocked, but the darker ones are neglected. There are other makeup brands that cater to a wider range of skin tones and do not have such inconsistencies. I will choose to go with those instead.
I used to really enjoy this foundation and relied on it for years, but something has changed recently and it's not good anymore. The texture feels chalky, it doesn't blend well, and it ends up looking patchy. Additionally, the color seems different now. I'm feeling quite sad and let down.
I’m only giving one star to submit my review about the company. It’s frustrating that they rely on a delivery service I’ve never heard of, which seems to have poor ratings. For the prices charged, I expected a reputable delivery option. It’s quite disappointing to see such a lack of effort in ensuring products reach customers properly. This reflects poorly on the company, and it leaves customers like me unhappy. There are likely many others who feel the same way and will share similar experiences. As a major company, this situation is quite embarrassing.
I’m giving this one star solely to share my experience with the company. They should really consider using a reputable delivery service instead of a lesser-known one with poor ratings. Charging customers so much for products and not providing reliable delivery is quite embarrassing. The company needs to improve and stop being so greedy, as there are many unhappy customers like me who will share similar experiences. It's disappointing for a million-dollar company.
This luxurious elixir enhances my skincare routine significantly. It has a lovely fragrance and a creamy texture that rejuvenates my skin. It glides smoothly, providing an instant firming sensation. It absorbs beautifully for a refreshing morning routine and a calming evening ritual, enhancing my skin's elasticity and radiance.
After being a loyal customer for over 20 years, I can no longer tolerate the changes. My favorite products have been discontinued, replaced by inferior and pricier options. The final straw was a frustrating online order experience where I struggled to receive a promised free product. The customer service was unhelpful, and my order was mishandled, leading to more delays. This large organization clearly struggles with basic customer care, and I'm ready to move on.
I purchased a mini travel perfume set valued at $42, but all four fragrances seemed old and lacked the expected scent. The customer service experience was poor, and I won't be shopping with the company again. It's disappointing that after spending $130, I didn't even receive fresh samples.
My delivery was lost by the courier, and the company informed me it would take 5 to 7 business days to resend, which feels excessive. It's now 10 days since my order was supposed to arrive, and I have no product. The customer service has been inadequate, making this issue my responsibility.
My first order was incorrect, and after returning it, I received a box with no foundation in it this time. The initial customer service was unhelpful, but the second representative managed to arrange a reshipment. I now have to wait again for my order, and I won't be ordering from them again.
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