Review Time
I spoke with one of their sales agents a week ago, and he said he would send all the pricing information. Until now, nothing, and he did not even acknowledge my last WhatsApp message. Well, an opportunity for collaboration is missed by the company..
I spoke with one of their sales agents a week ago, and he said he would send all the pricing information. Until now, nothing, and he did not even acknowledge my last WhatsApp message. Well, an opportunity for collaboration is missed by the company..
I had two different deliveries, from two different companies, both handled by euShipments, and both failed in exactly the same way.In both cases, the parcels were stuck with no tracking updates for more than 10 days, and then returned to the sender without any delivery attempt and without contacting the recipient (no call, no message, no email).I also contacted euShipments customer service, but never received any response.This level of service is unacceptable. Holding parcels for days and returning them without trying to deliver or inform the recipient shows a serious lack of professionalism and reliability.I would not recommend euShipments based on this experience.
I had a very bad experience with Eushipment. Shipping to Portugal was extremely slow, with some orders taking more than one month and still not delivered. Their support team is always late, not very responsive, and several of my emails were never answered. Communication is poor and the service is unreliable. I do not recommend using Eushipment for fulfillment, especially if you need consistent and fast shipping.I put 2 stars because their service in Bulgaria is better
Never ordering from someone who uses their service again. Horrible service. Never picked up one package for delivery, lost the second and their customer service isn't helpful att all. They kept convincing me it was in transit for weeks even though it was supposed to be delivered long ago. Then they blamed their partners without any proof. Never even tried to look for the package in their warehouse or look into whoever was supposed to deliver it to Croatia. "Lost" two packeges with an expensive perfume within days, never admitted it, never apologized or said we'll make sure that doesn't happen again...Low rating is absolutely true despite all the supposedly positive reviews from their partners...And don't be fooled by their answers here how they will help you...
If there was 0 stars I would give them. I had to receive my order at 13.09.2024.Now is 19.09.2024 and I have still not received my order.Avoid this companyActually it is confirmed that packet has been lost.This company is total disaster.
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euShipments.com is a top-tier provider of eCommerce fulfillment and cross-border delivery solutions in Europe, offering a unique blend of scalability, speed, and flexibility. The company seamlessly integrates logistics services from over 60 leading local last-mile carriers and provides access to more than 800 delivery methods, enabling merchants to optimize their checkout experience and delivery performance.
With a logistics network spanning 27+ European countries and operating through 15 strategically located fulfillment centers, euShipments.com empowers online merchants to expand internationally with ease. The company has earned prestigious recognition, including a Forbes Innovation Award, and has been featured for three consecutive years (2023, 2024, 2025) in the FT1000: Europe’s Fastest-Growing Companies ranking.
In 2025, euShipments.com achieved a major milestone by becoming Europe’s fastest-growing logistics company, according to the Financial Times and Statista’s Long-Term Growth Champions list.
The euShipments.com has grown into a multinational logistics group through strategic acquisitions, now including Pick&Pack (Croatia), Helpship (Romania), and Swiss Point Data (Slovakia) - all of which were rebranded in July 2024 as local branches under the euShipments.com brand, solidifying the group’s presence across Central and Eastern Europe.
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