Review Time
I have worked with Kasandra a few times and I can’t say enough about how kind and helpful she has been. I am Canadian and my house is outfitted in Everhem, the quality and beauty of the product is above and beyond and I won’t deal with any other company.
*Edited 8/9/25I revised my review because Everhem did everything possible to make the situation right. They sent out the installer for a second visit. I'm happy with the end result.*Communication with this company is particularly poor. The information needed to measure for curtains accurately is not provided on the website. It required of me a trip to the showroom, a consultation with one of their designers, and numerous emails to have the information I needed. I wasn't happy with the quality of the linen available so I ordered linen drapes from Loft Curtains for my living room and Cotton/Linen blend drapes from Everhem for my bedrooms. I paid Everhem generously for the services of their installer to come and install the drapes. I was not informed - until he was half-way through installing the living room drapes - that he was instructed 'not to touch' any drapes provided by a different manufacturer. He was able to hang them but was unable to provide any adjustment to the pins. As a result the curtains were installed poorly, pooling at the bottom while they were precisely measured to just meet the floor. To exacerbate the issue, he claims he ran out of rings on the last set of drapery. It was 5 PM on a Friday and I'd hazard to guess the real problem was that he wanted to leave the job. He promised he'd get the materials he needed and return to 'make it right.' However, after no contact from Everhem about this incomplete installation, when I reached out to them, they informed me that they sent the additional rings directly to the house and I was responsible for completing the installation myself. There was no mention of a credit for the work that was not done or any other attempt at providing a resolution. I will not be providing Everhem with any further business and will direct my clients elsewhere. It has been a hassle from the moment I started with them and not worth the results in the end.
I have been following the Annie Meyers Shyer @thisoakhouse instagram detailing the renovation of her LA Home. Annie has superb interior decorating style, it's clean, crisp, modern & comfortable. I copied a few of her decorating ideas including the woven wood shades that Everhem made for all of her windows. I followed Everhems detailed instructions about measuring &ordering. All worked out perfectly as my Husband was able to install the shades easily thanks to the installation instructions that accompanied the shades. My shades look lovely.
This was my third purchase from Everhem, and the quality and fit has been fantastic. However, I struggle to give a super positive rating on the installation. Everhem markets that their installation is super simple, but I don't believe that is accurate. The instructions are not user friendly at all, and every time I've installed a window treatment, I'm left having to run to the store to get a tool or material that was not specified in the instructions. Additionally, given how vague the instructions are, I am second-guessing myself throughout the process, which is not a great feeling when you are drilling holes into the wall! To give a specific example, when installing drapes, the instructions said to divide the drape rings evenly and put them on the curtain rod before drilling the bar into the wall. When I then went to hang the drapes on the rings, I realized they provided 4 extra rings (but nowhere did the instructions say that) and so I now have extra rings on the curtain rod, that I can only remove but unscrewing the rod from the wall, which is extremely disruptive.
We had such a great experience with Everhem. The curtains themselves are beautiful, and we also appreciated how considerate they were about shipping (we are based in LA and they reached out to confirm it was ok to ship during the fires). Our installer also did excellent work putting them all up. We'll definitely use Everhem in the future!
The draperies and hardware are stunning! I could tell from the detailed questions I answered as I placed my order that these were going to be high quality and they are absolutely beautiful and high quality. Accurately measured due to the info you’re guided to provide. I ordered two-panel pinch pleat draperies with black out lining, pinch pleat sheers, and black double-rod hardware with an elbow return. The hardware is equally impressive: heavy feel, lovely finish, and high quality. I will be ordering more for my other rooms!! My only advisement would be it’s definitely helpful to have a handy person, friend, spouse to help you install if you’re not a handy person yourself. The guide provided to install is helpful but it was nice to have a friend to help.
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