desktronic.co.uk

4.1
4.1 Based on 78 reviews

Desktronic’s mission is to deliver affordable premium office furniture solutions. We’re firm believers that comfort at work shouldn’t be a luxury — it’s a standard!...

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Average Rating

4.1

/
5

78 Reviews

5 Star
71%
4 Star
6%
3 Star
3%
2 Star
3%
1 Star
18%

All Reviews

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Review Time

Jimmy Parker
Excellent help with my desk upgrade

I purchased a product and decided to upgrade to a different model after assembly. I also changed my address during this process. The support team helped me with everything, answered my questions courteously, facilitated the return, and sent the new desk to my updated address without any issues. They handled their responsibilities with professionalism and efficiency. I wish all support teams were this helpful.

5
Date of experience: Dec 22, 2025
Garrett
Two standout moments from my experience with the service...

Two standout moments from my experience with the service include receiving a top-notch product at an affordable price. Moreover, I accidentally ordered a darker wood than I wanted, but the support team quickly recognized my mistake and replaced it at no additional cost. My only suggestion is to avoid ordering their products while in dark mode.

5
Date of experience: Dec 19, 2025
Jackie Barnes
Fantastic product and incredibly supportive team

I'm very pleased with the desk; it offers fantastic value for its competitive price. I contacted the support team for a return since I realized the desk was too big for my space, and they were incredibly helpful! Their quick assistance and excellent return policy make me highly recommend them!

5
Date of experience: Dec 16, 2025
Danna Smith
Fantastic product and incredibly supportive team

I'm very pleased with the desk; it offers fantastic value for its competitive price. I contacted the support team for a return since I realized the desk was too big for my space, and they were incredibly helpful! Their quick assistance and excellent return policy make me highly recommend them!

5
Date of experience: Dec 16, 2025
Maura Parker
Amazed by the customer service...

I was genuinely amazed by the customer service provided by the service. They were attentive and very helpful in addressing any concerns, with rapid dispatch and delivery within 24 hours. I give them a top rating.

5
Date of experience: Dec 15, 2025
Haley R.
Amazed by the customer service...

I was genuinely amazed by the customer service provided by the service. They were attentive and very helpful in addressing any concerns, with rapid dispatch and delivery within 24 hours. I give them a top rating.

5
Date of experience: Dec 15, 2025
Delivery has been quite difficult

I'm sure the desk will be great if it ever arrives. I placed my order on December 2nd and received the first of two packages on the 5th. The tracking for the second package showed delays, moving from the 9th to the 11th, then to the 12th, and now to the 14th. Since this is a signed-for delivery, it's frustrating as I need to be home to accept it. I tried to contact the service but received no human response; the AI seemed to find my situation amusing with emojis. If it arrives on the 14th, it will be two full weeks since my order. The website claims 3-5 days, which seems misleading based on other reviews. I usually avoid leaving negative feedback, but I feel potential customers should be warned about what seems to be ongoing fulfillment issues with the service.

1
Date of experience: Dec 12, 2025
Rhett R.
Delivery has been quite difficult

I'm sure the desk will be great if it ever arrives. I placed my order on December 2nd and received the first of two packages on the 5th. The tracking for the second package showed delays, moving from the 9th to the 11th, then to the 12th, and now to the 14th. Since this is a signed-for delivery, it's frustrating as I need to be home to accept it. I tried to contact the service but received no human response; the AI seemed to find my situation amusing with emojis. If it arrives on the 14th, it will be two full weeks since my order. The website claims 3-5 days, which seems misleading based on other reviews. I usually avoid leaving negative feedback, but I feel potential customers should be warned about what seems to be ongoing fulfillment issues with the service.

1
Date of experience: Dec 12, 2025
Eden Brown
Supportive assistance during a delivery issue

They were very supportive when there was a problem with the delivery of a damaged tabletop. They quickly assisted in replacing it. I'm very satisfied with their service, and the desk is fantastic.

5
Date of experience: Dec 11, 2025
Cara
Supportive assistance during a delivery issue

They were very supportive when there was a problem with the delivery of a damaged tabletop. They quickly assisted in replacing it. I'm very satisfied with their service, and the desk is fantastic.

5
Date of experience: Dec 11, 2025

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