evonicfires.co.uk

3.7
3.7 Based on 15 reviews

Established in 2005 in Stratford-upon-Avon, the heart of Shakespeare country, Evonic Fires is a multi-award-winning manufacturer of premium electric fireplaces. We take pride in designing and producing a range of British-engineered electric appliances and...

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Average Rating

3.7

/
5

15 Reviews

5 Star
69%
4 Star
0%
3 Star
0%
2 Star
6%
1 Star
25%

All Reviews

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Review Time

We had a heat issues on our evonic fire…

We had a heat issues on our evonic fire and a service call was booked for today. Tom the service/repair engineer arrived at the agreed time.He was very polite and worked methodically throughout the repair.Tom also helped set up the app on my phone.I found Tom to be an excellent engineer, he is a credit to evonic fires.

5
Date of experience: Feb 12, 2026
customer
We have a fire that was installed in November 2025. Chris at Evonic provided excellent support duri

We have a fire that was installed in November 2025. Chris at Evonic provided excellent support during the setup, patiently guiding me through the app controls over the phone. We’re extremely happy with the fire. Couldn't recommend you guys enough

5
Date of experience: Feb 11, 2026
Michael King
Want to thank the service team at…

Want to thank the service team at evonic fires for helping me set my fire up to the esmartplus app

5
Date of experience: Feb 04, 2026
Christine
So thrilled with my fire and the…

So thrilled with my fire and the overall service given

5
Date of experience: Jan 30, 2026
Miss Park
Great Customer Service

Great customer service experience when I contacted the team in regards to my warranty. Very helpful and professional.

5
Date of experience: Jan 28, 2026
Janet Barbara Smith
Warranty

Thanks for sorting my warranty out I am a happy happy now

5
Date of experience: Jan 27, 2026
Alex Bower
Bought a Evonic Vanquish

Bought a Evonic Vanquish, absolutely love the fire and the service from Evonicfires

5
Date of experience: Jan 27, 2026
Sonia
I had an issue with my remote control

I had an issue with my remote control, and Chris got it working within ten minutes, and also got me connected to an app, I never realized my fire had. Massive thanks to Chris and the speedy response.

5
Date of experience: Jan 27, 2026
Christina Edge
Excellant service and sorted the fire…

Excellant service and sorted the fire out within a hr ! Very pleasant and talked me through the process off getting my heater to work

5
Date of experience: Jan 27, 2026
Basil Morris
evonicfires

Hi AllHad a problem with my Evonicfire which we have had for 3.75 years. We changed WiFi router from BT to SKY the fire app went down. We contacted Chris at evonfires and he was brilliant. He talked me through setting the app again and got it working. Brilliant support thank you Chris.Basil MorrisAlsager

5
Date of experience: Jan 27, 2026

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Business Details

  • Established in 2005 in Stratford-upon-Avon, the heart of Shakespeare country, Evonic Fires is a multi-award-winning manufacturer of premium electric fireplaces. We take pride in designing and producing a range of British-engineered electric appliances and are recognised as one of the most technologically advanced manufacturers in the industry today. Alongside our market-leading electric fires, we offer an extensive selection of surround solutions, from fully designed media walls to classic fireplace mantels.

    Our diverse fireplace collection provides heating solutions for every interior, with a wide choice of styles, sizes, and flame effects. Operating from a 30,000 sq ft facility, Evonic Fires designs and produces some of the world’s most advanced electric fires, offering an extensive product range to suit all spaces and lifestyles.

    By sourcing components from leading suppliers and assembling every product at our UK factory, Evonic is committed to delivering excellence in every unit we dispatch. Choosing Evonic Fires means supporting British jobs, reducing your carbon footprint through shorter supply chains, and investing in a high-quality product built to stand the test of time.See more

  • email sales@evonicfires.co.uk
  • call 01789263868
  • language https://www.evonicfires.co.uk

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