Review Time
While the products may seem appealing, be cautious as problems can arise that leave you feeling frustrated. Issues with delivery services are met with indifference from the company. Seriously consider avoiding this option, as dealing with complications will only lead to regret.
I found an item I wanted on this platform that advertised free delivery on orders over a certain amount. I bought extra to qualify for that, and then noticed a pop-up for a first purchase discount. At checkout, despite my order being over the threshold for free delivery, I was charged extra for shipping. This is unacceptable, and now they keep sending me marketing emails after obtaining my contact information.
I ordered a large quantity of my favorite treat, but received the wrong flavor instead. I reached out right away, hoping for a swift resolution, but was met with a representative who insisted they could send an alternative if the ordered item was out of stock. After a frustrating exchange, I was told I could return the incorrect item at my own expense. I requested to escalate the issue, but three days later, still no response. I won’t be ordering again due to their poor service.
While their offerings may seem appealing, be warned that if issues arise, you'll likely feel frustrated. Problems with delivery, and the company just brushes you off. I strongly recommend steering clear, as dealing with them when things go wrong can be incredibly exasperating.
I advise against ordering from this platform. My orders have never arrived, and the customer service is terrible. They barely respond, and when they do, they deny me a refund, blaming shipping delays. I placed my order on December 4th, and there's been no update since it was marked as expected. Don't waste your money!
Avoid this company at all costs! They claim your order has been dispatched when it hasn't. I paid for express shipping and received an email confirmation, yet after eight days, my order still hasn't been sent. I requested a cancellation and refund, only to be told it was dispatched. A quick check confirmed it wasn’t. This company is dishonest; read other reviews before considering a purchase!
I placed an order expecting next-day delivery for a small fee, but the parcel still hasn't arrived. The tracking information hasn't changed, and I've received multiple emails promising delivery that have not materialized. After requesting a refund due to the delivery failure, I was told only a partial refund would be processed. It feels like I'm dealing with an automated response system that doesn't understand my concerns. This company seems fraudulent.
I ordered wax melts as gifts for Christmas, but they never arrived. This was my first time ordering, and I'm extremely disappointed. I've had to request a refund after multiple promises of delivery that never happened, which wasted my time and effort.
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