factorydirectfilters.com

4.4
4.4 Based on 824 reviews

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Average Rating

4.4

/
5

824 Reviews

5 Star
73%
4 Star
9%
3 Star
7%
2 Star
3%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Tracy
First shipment arrived with all 6…

First shipment arrived with all 6 filters damaged from the shipping. After contacting customer support they immediately sent another set of filters. Excellent customer service!

5
Date of experience: Oct 22, 2025
George Benjamin
First time customer

First time customer, the ordering process was simple, the discount received is appreciated, and timely delivery of the product.

5
Date of experience: Oct 21, 2025
Tom Kuhl
Good filters always prompt with delivery

5
Date of experience: Oct 21, 2025
Do not display my name.
My order was handled and delivered in a…

My order was handled and delivered in a timely manner.

5
Date of experience: Oct 20, 2025
Cynthia Marin
Very easy to locate needed filters

Very easy to locate needed filters. I did talk to a representative after getting a great price with discounts added. I had couldnt purchase immediately and asked if I there was a way to keep my cart and price for 24hrs til I contacted person who would purchase for me. I was able toopen account , hold items and price til following day. Filters arrived in a few days and we're good quality. I am happy to have found your filters and on subscription so I can have replacements without worry. Thank you!

5
Date of experience: Oct 18, 2025
cillbat
These merv 13 filters are great and…

These merv 13 filters are great and having them on subscription means i don’t have to worry about running out. When you can’t find ‘em locally this is the way to go.

5
Date of experience: Oct 17, 2025
Angelica Johnson
I was sent the wrong filters twice

I was sent the wrong filters twiceRepresentative was no help. I had to figure it out myself on the website.

3
Date of experience: Oct 17, 2025
Scott Rubel
Great First Order

This is probably my first order and the delivery was quick and accurate.

5
Date of experience: Oct 15, 2025
Cruiser
So happy I was able to find the special…

So happy I was able to find the special size filter needed. Received relatively fast and in good condition. Great service.

5
Date of experience: Oct 14, 2025
Steve Heynssens
Really slow shipping

Filters look ok but I haven’t used them yet. Three stars for the really slow shipping

3
Date of experience: Oct 14, 2025

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