Review Time
Im leaving a review for customer service only for right now. I placed my very first order on the 25th of Feb and waiting on my tracking number now before I place my second order. Meanwhile I had a couple questions and both times I reached out on " chat" they have responded very quickly and very informative..especially Rania. I will do another review once I get my actual order. However, so far id give them 5 stars on communication.
I placed my order 1/30/2026, ordered was shipped prior to the Lunar New Year.. today is March 1, 2026 and I still waiting on my first order. I understand the shut for the new year, however I was told customs would start inspecting packages again on 2/22/2026 which was a week ago.
I still have not received my first and probably only order, this is a very bad impression for a first time customer.
This company are a bunch of thieves, I ordered Christmas items in november, it is now end of February and I have received nothing and the refuse to give me a refund. Flat out thieves. 3 Months in and no product or refund, absolutely shameful thieves!
Automation is not customer service. A simple unanswered question led to discovery of "free shipping" scam
$160 of free shipping products accounted for $326 in shipping charges
Copied below
Method
Choose your preferred shipping option
Cheapest
Everful Standard
$326.08
$455.98
Estimated delivery (Lunar New Year delays included)
03-10 ~ 03-19
Shipping Method
By Air
Tax Payment
Duty Free
Sub-Shipping Details (2 Routes)
Fastest
Everful First
$977.52
$1,107.42
Estimated delivery (Lunar New Year delays included)
03-07 ~ 03-14
Shipping Method
By Air
Tax Payment
Duty Free
Credit Card
PayPal
Order Summary
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack1
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack
Free Shipping
$18.38
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack1
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack
Free Shipping
$18.88
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack1
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack
Free Shipping
$0.96
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack1
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack
Free Shipping
$23.81
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack1
Hole Board Storage Rack No Punch Nail Board Hook Entrance Dormitory Kitchen Bathroom Household Wall Hanging Storage Display Rack
Free Shipping
The customer service for this website is superb. Dennis so very polite and so helpful. Dennis answered every question of mine without any delay or rudeness/attitude. Very helpful and polite customer support.
The support team consistently responds swiftly to my inquiries, demonstrating kindness and respect. When my talk-to-text feature misinterpreted a word, saying 'hacked' instead of 'asked,' the representative immediately asked for clarification. It’s reassuring to know they are there for me! Additionally, their shipping process is outstanding. Most of my packages arrive in bags that often damage the contents, but this seller ships in a well-protected and securely taped box! I’ve been a customer for nearly a year, and I’m so pleased to have discovered them!
THE REPRESENTATIVE WAS FANTASTIC… THEY QUICKLY IDENTIFIED THE ISSUE AND RESOLVED IT EFFICIENTLY… THE REPRESENTATIVE ALSO STAYED ON CHAT WITH ME UNTIL I FELT CONFIDENT BROWSING THE PLATFORM AND UNDERSTOOD MY ACTIONS!!! I AM VERY SATISFIED AND LOOK FORWARD TO MAKING A PURCHASE ❤️
The representative was incredibly helpful and efficient. They located my order and identified the discrepancy. They explained the changes and provided a shipping update as well! This is an excellent platform, and the support team contributes to that experience.
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