familypanda.co

3.5
3.5 Based on 260 reviews

In 2017, a bunch of artists with a passion for limited edition t-shirts started selling designs on Facebook fanpage. In 2018, Family Panda brand was officially launched. At Family Panda, you will find perfect gifts for your family, such as mugs, apparel, ...

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Average Rating

3.5

/
5

260 Reviews

5 Star
56%
4 Star
5%
3 Star
3%
2 Star
5%
1 Star
31%

All Reviews

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Review Time

Caden Howard
FamilyPanda has some really nice…

FamilyPanda has some really nice personalized gift ideas, But overall, my experience was just okay. Shipping took longer than expected almost 3 weeks and the item didn’t arrive in time for the occasion I planned it for.

3
Date of experience: May 06, 2025
Denise C.
February 2025 I placed a order for a…

February 2025 I placed a order for a wall couple picture. As of today, April 7, 2025, I have Not heard from the company regarding where is my order? There is no response to several emails.

1
Date of experience: Feb 19, 2025
Clara Scott
How well the company is doing

The company is doing so well, they respond to emails and do there best with everything you ask them to do. I couldn’t imagine how much more they could do for everyone involved in this business. I just wanna say thank you to everyone in this company.

5
Date of experience: Dec 19, 2023
LP12
Nervous Husband Ordering Before Christmas

I ordered our wedding song printed on canvas with my wife & my picture in the middle; our song was pretty unique and obscure, but the folks at Family Panda did an excellent job with the design - all from just the song title and artist. My wife will absolutely love this when she opens it on Christmas morning. Also, I got a little nervous ordering so close to Christmas, and sent an email asking if it would be on time. Family Panda responded and assured me it would be here a week before, and it was. I am extremely pleased with their product.

5
Date of experience: Dec 17, 2023
Irma Parker
No replies to emails, poor customer service

I placed an order on 10/29. Have emailed them several times to find out when it will ship. They have not replied to any of my emails. How can you run a business without customer service?? This is a gift for my parents 50th anniversary which is on 11/10.They have provided no indication as to when it will arrive and no response. Plus they have no # to reach them.

1
Date of experience: Oct 29, 2023
Sharla Walker
Since my last review I miraculously…

Since my last review I miraculously received my order a long time after it was due. Missed Father’s Day completely. Although the company have asked if I would remove my previous review (with a discount code incentive, which I decline) I’m instead writing this. The email address is still fake on their site as was the tracking code. I would not use this company again and do not trust it.

1
Date of experience: Jun 13, 2023
KH65
Mom loved it, great product.

My Mother loved it.

5
Date of experience: Mar 29, 2023
Pehrfekshun37
i have yet to geer back from them there…

i have yet to hear back from them, there is no customer service number overrall experience is horrible i placed my order over a week ago

1
Date of experience: Jan 25, 2023
Jeffrey Harris
I placed an order on the 6th and today…

I placed an order on the 6th and today is the 12th and I haven't gotten any response from them yet. What do I do about this and all the money I paid?

1
Date of experience: Dec 12, 2022
Bella Reid
Excellent

Speedy response. Excellent customer service. Great quality. Great price.

5
Date of experience: Nov 10, 2022

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Business Details

  • In 2017, a bunch of artists with a passion for limited edition t-shirts started selling designs on Facebook fanpage. In 2018, Family Panda brand was officially launched. At Family Panda, you will find perfect gifts for your family, such as mugs, apparel, blankets and home décor ideas on all occasions. Our artists and loyal followers are the creative blood in our cottony veins. We thrive on their ingenuity, bringing only the best designs to life.

    To find out more about Family Panda and to read some Frequently Asked Questions, please go to our service section, or you can always contact us using our contact page.See more

  • email support@familypanda.co
  • language https://familypanda.co

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