Review Time
I love the designs, but the quality is a joke especially for the price. I get that it is meant to be sheer given the natural fabric - however, almost everything I bought lasted ONE wear! My last purchase was this summer, which included a set of caria skirt and apollo top for £285 - love the design, but you can see the silk tear after one wear and the fit was big on me! I binned it! I had planned to send through a complaint and pictures but didn't bother. Shame because the designs are great. Hi Fara Boutique, although I no longer have the email with the order number I've retrieved the pictures I'd originally planned to send in an email disappointed by quality. It will not let me post them here so I'll email.
'I emailed the customer service team for advice on the shades of a top and trousers I was eyeing. They were so honest and helpful, letting me know the tones might not be an exact match and even suggested an alternative trouser. I went with their suggestion and wow, I’m so happy I did! The trousers are silky, flattering, and although it's not technically a set, it absolutely works. Thank you !
I live in Spain and recently ordered from FARA Boutique. There was a courier issue, which can happen from time to time, especially where I live, but the team at FARA were quick to respond and help resolve the issue. When my order arrived, I absolutely loved it. So delicate and elegant. Thank you I can't wait to wear!
Extremely Disappointed – Unacceptable Service and CommunicationI placed an order online and after four weeks, I have yet to receive any tracking details or updates. Despite multiple attempts to reach out, I received no meaningful communication or explanation regarding the delay.This level of service is completely unacceptable. Failing to provide basic shipping information or respond in a timely manner reflects a serious lack of professionalism and respect for customers.I would strongly advise others to think twice before ordering, as reliability and customer care appear to be major issues.
Total luxury. I have around 8 Fara pieces now and keep adding more. Each piece is a show stopper. Quality is sooooo good. I especially love the really light silk pieces because you don't get sweaty in them, and look stunning even in a hotter, stickier climate You will be complemented and constantly asked 'where did you buy this from?!' Never had any issues with delivery and if I have had any questions, they've been answered pretty quickly
Fara is one of my top (if not my absolute favourite) brands where I have been purchasing pieces for over 5 years now. I can't say enough good things about them. Do yourself a favour and gift yourself with one of these stunning pieces. As a health and earth conscious woman, it's super important for me to be always buying from brands that have a similar vision as me: to create beautiful pieces that support women while also honouring women, that are earth conscious and use natural fibres and dyes.Fara is all of that and more, while also being a wonderful company run by inspiring women. The pieces are high quality, beautiful, handmade, and are always my go-to. They are comfortable, versatile, and can be easily dressed up or worn casually. The extra plus is how compact they pack down without over-wrinkling so I can travel with 10+ of them barely taking space in my luggage (I travel a lot!). I've collected many Fara pieces over the years and I absolutely love each of them. The one time I ordered something that arrived with a small flaw, they immediately offered a refund or to send me a new one. The customer service and communication with the owner as well as the customer service team has always been impeccable. I've given Faras as gifts and many of my girlfriends and clients have also invested in these beautiful pieces and we all love them. I look forward to continuing to add to my Fara collection!
Gorgeous silky fabric - got the duster coat for my holidays as a cover up. The colour is beautiful - just as i hoped - olive green for Greece... the fabric and craftsmanship is great. I've bought a few pieces from FARA before and I love their styling and cuts - this coat is so freeflow. It's the first time I've gone for a print and it's beautiful. This is the first time I've bought direct from their website - and super happy with the fast delivery. Great all round.
Returned an order for a refund.1. HAD TO PAY FOR MY OWN RETURN POSTAGE.2. THEY DEDUCTED £10 FROM THE REFUND FOR NO REASON.They state in there return policy if items are not placed in the original bag and packing they are subject to a £5 per item fee... So I made absolutely sure that this process was followed for the 2 items I purchased. BUT THEY CHARGED ME ANYWAY!So for items I did not keep I have had to pay £14.05 - the charge they added for no reason because I followed the process, and the return postage fee.Honestly it's disgusting, a horrible company with awful processes and charged that frankly seem scammy. I will not consider buying from this brand again.
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