Review Time
Big shout out to Will / Emmy & Ian our local guide for leading such an incredible 12 days in Sri Lanka!! Plus Ravi our driver for getting us to each destination safely. Nothing was ever too much trouble and the whole trip felt relaxed and seamless. I couldn’t have asked for a better bunch of group leaders - bringing the group together, always bringing the positive vibes and making sure everyone got the most out of the trip 🤙🏼 thank you so much !!
Would recommend to anyone considering Sri Lanka !!
My second feel free trip in Sri Lanka was just as good as the first one I did in Thailand. Thoroughly enjoyed my 12 days and all the adventures & new experiences we had. Tour leaders Emmy, Will and local guide Ian were so helpful, great laughs and easy going made it a memorable trip. The bus driver Ravi was a champ too. Highly recommend a stress free well planned trip with Feel free! Just book it. Met some really great people on the tour group. Memories for life!
What an absolutely unreal experience. This was truly a once-in-a-lifetime trip. As soon as we were greeted by our group leader Charlotte — with her beaming smile and bubbly personality, any nerves I had vanished instantly, and from there everything just flowed effortlessly.
We were also lucky enough to have the most amazing tour guides along the way — Jibb, Nat, P’Samut, and of course the legendary Mr Ken. Not only did they bring Thailand’s history to life, but they also gave us such a genuine insight into daily life and culture… with plenty of laughs along the way.
I’ll admit, I was nervous coming into this trip — but I left with lifelong friends, unforgettable memories, and a heart very much attached to Thailand.
A massive thank you to Charlotte and the incredible team of guides for making this trip so special, stress-free, and ridiculously fun. I’d do it all again in a heartbeat (and probably still wouldn’t be ready to leave).
I took two trips with Feel Free Travel in 2025, and I regret spending so much money on a culturally insensitive company. If you are BIPOC, pick another travel company.
The concept of these tours has real potential, and many *local* guides and certain accommodations were excellent. But the execution varies dramatically depending on leadership. If you happen to get a strong leader, the trip can be amazing. If not, the same itinerary can feel disorganized and unsupported.
In August 2025, I did a 15-day Thailand tour with Emmy, which was excellent — organized, communicative, and genuinely supportive. This trip immediately followed a 15-day Vietnam & Cambodia tour in September 2025. Unfortunately, the second trip was the opposite.
From the start, logistics were inconsistent: airport pickup confusion, changing hotel information, activity schedules shifting without notice, and transportation that was sometimes too small for luggage. Some hotels were great, while others had issues like black mold. These constant surprises created unnecessary stress instead of the supported group experience I expected.
The biggest issue was leadership. On the Vietnam/Cambodia trip, the leaders often seemed inexperienced in problem-solving and communication. At times it felt more like an all-expenses-paid vacation for them — taking photos of each other at sites while the group waited. A manager was also present for part of the trip, which unfortunately didn’t noticeably improve organization or responsiveness. What took me out was when MY GROUP LEADER ASKED ME IF I ATE DOG because I told her I had authentic Vietnamese food with a group of locals. This was one of MANY CULTURALLY INSENSITIVE COMMENTS made by the leaders.
It’s worth noting that Cambodia was a new route for the company, and many moments felt untested, as if travelers were guinea pigs rather than guests on a refined itinerary. Four of us had extended directly from the Thailand trip, and all of us felt especially disappointed because we had just experienced how strong leadership *can* elevate the entire journey.
As a person of color and someone not from the UK, I often felt isolated within a largely European traveler demographic. This may not affect everyone, but it’s something potential travelers should consider if representation and sensitivity matter to you. From reading other reviews, I noticed this is a common issue. If you're not from the UK, you will be discriminated.
The itinerary isn’t the problem — leadership and preparation are. Your experience will likely depend less on the destination and more on who is running your tour.
This has been, without a doubt, one of the best experiences I’ve ever had. I booked with a friend and from start to finish, the trip completely exceeded my expectations.
I had the most amazing time and met some lovely people from all over the world, including America, South Africa and Australia. The trip was so well structured and ran incredibly smoothly. Even the travel days felt seamless and fun as we used just about every mode of transport you could imagine, from tuk tuks and speed boats to sleeper trains. All of which added to the adventure instead of feeling like a chore!
Before booking, the team were fantastic at answering all my questions and always quick to respond which made the whole booking process stress free. During the trip, everything was well organised and I felt supported the entire time. My friend and I were able to share all our accommodations and take part in every activity together whilst still being part of the wider group which was perfect!
We also did some extra recommended activities and our tour guide Jamie was always there to add to the fun and offer support or advice whenever needed. The scuba diving (an optional extra) and the elephant sanctuary experience were by far the highlights of the trip for me. I also really appreciated that Feel Free chose an ethical place to meet these gentle giants and it was amazing to see them thriving in a safe environment after being rescued.
I’ve made unforgettable memories and genuinely feel like I’ve made friends for life. I wouldn’t hesitate to book with Feel Free Travel again and couldn’t recommend them highly enough. 10/10 experience all round and a big thank you shout out to our tour leader Jamie! From now on, whenever I hear the song “Where is my husband” I’ll think of you 😂💍
I had the most unbelievable experience exploring Thailand for 15 days. Feel Free was the perfect choice for my first solo travel tour, and it absolutely did not disappoint. From the booking process to the entire trip itself, everything was seamless, and any questions I had were answered immediately.
I was lucky enough to have the wonderful Elle as my tour leader, and I genuinely can’t speak highly enough of her. She was incredibly friendly, bubbly, and made the whole experience even more special. Elle was super helpful, so much fun, and I would love to book another tour with her as my leader again.
Overall, this was one of the best decisions I’ve ever made, and I would urge anyone thinking about it to take the leap and go for it. Thank you so much, Elle, for an unforgettable experience in Thailand and memories that will last a lifetime!!
I had an unforgettable experience on the Sri Lanka tour! Discovering this stunning country with the travel service was fantastic! The tour guides were exceptional, always helpful and supportive in everything we needed, from revealing hidden gems in the area to sharing insights about the culture, unique local experiences, and recommending amazing places to eat. The elephant safari was a standout moment—I lost count of how many elephants we saw, including a mother and her two-month-old baby! If you're looking for a unique, well-rounded trip that ensures you make the most of your time while feeling safe and supported, this service is perfect for you!
Our adventure in Vietnam was fantastic! We hiked, biked, rolled, and boated from the north to the south, enjoying delicious food and stunning landscapes and history throughout the trip. Our guide was exceptionally fun and informative. I highly recommend this experience!
I truly enjoyed the 10-day journey through Northern Vietnam and would strongly recommend this service for future travels. The itinerary featured a wonderful blend of destinations, with various local guides offering in-depth insights into each location. Our tour guide was exceptional, providing a great experience and sharing extensive knowledge about the city, its history, and local customs. All the accommodations arranged were excellent, and the trip balanced structured activities with ample free time in between. Overall, it was a very rewarding experience.
This is a fantastic country with an outstanding service. The tour was well-organized, and the guides were amazing. It's definitely worth a visit if you appreciate stunning landscapes and delicious cuisine. Despite recent natural events, everything went smoothly. Highly recommend.
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