Review Time
I placed an order for clothing directly from the website. Response time from support was reasonable. Customer service was attentive and helpful. The cost was fair for what I received. The process from ordering to delivery was smooth.
I used the website to order a dress online. The response time was quick when I reached out with a question. Support was friendly and clear in communication. The pricing felt reasonable for the style offered. The entire order process went smooth.
I ordered a dress in November and have still not received it. The tracking number I was sent has not been registered with the courier company. I’ve written several emails with very minimal communication. I’ve asked for a refund and no response…. Now I’m reading reviews below and it seems like a common occurrence sadly..
I used the website to order a dress online. The response time was quick when I reached out with a question. Support was friendly and clear in communication. The pricing felt reasonable for the style offered. The entire order process went smooth.
I ordered a dress back in November, not only did I not receive it ( It’s January), I was supplied with a fraudulent shipping number, after which the customer service ( which took ages) assured me the Passport tracking site just does not work and that my package should arrive within days. After not having received my dress ( waaaaaay after it was supposed to arrive) I contacted the carrier only to find out that the package has never even been shipped. I did not receive a refund at any point.
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