finleyandfamily.com

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1 Based on 7 reviews

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1

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5

7 Reviews

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1 Star
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Eva Susann Litchfield
Beware! This is a scam company…terrible polyester dresses…you can’t return the product and get a ful

Beware! This is a scam company…terrible polyester dresses…you can’t return the product and get a full refund…It is a Chinese company who advertise on Instagram and it looks legitimate! Stay away from it!
Lost close to $200 dollars. Soo upset! Never buying through instagram ads again!!

1
Date of experience: Feb 25, 2026
Eva Susann Litchfield
Beware

Beware! This is a scam company…terrible polyester dresses…you can’t return the product and get a full refund…It is a Chinese company who advertise on Instagram and it looks legitimate! Stay away from it! Lost close to $200 dollars. Soo upset! Never buying through instagram ads again!!

1
Date of experience: Feb 25, 2026
Sam Cross
Everyone be warned

Everyone be warned. This is a scam. They’re not a family company from Melbourne. Their clothes come from Asia - they are terrible quality and their refund policy is a joke. Essentially they make it impossible to return and refund with bogus excuses about extra taxes and customs duty you need to pay then offer you a 10% refund if you just keep the clothes. You’d never even get that I’m sure. Stay away!

1
Date of experience: Feb 03, 2026
Karen Q
Scam

Scam - bad quality, doesn’t look at all as advertised.

1
Date of experience: Feb 03, 2026
Renee Dent
This company is a Scam!!!!!

This company is a Scam!!!!!! Don not purchase from them. I wasted $100. Scammers!!!!!

1
Date of experience: Feb 01, 2026
Cathy Greenhough
scam

Very bad quality, pretends to be Australian family, refund of only 10%. Embarrassed I got sucked in. Don’t go near them

1
Date of experience: Jan 20, 2026
Pam Breese
Very poor quality - scammers

Very poor quality, dresses are NOTHING like shown. I would describe this company as scammers. Obtained a 90 percent refund only after numerous emails and threats of legal action. Would strongly recommend NOT BUYING from this company. I would rate less than 1 star if I could. My only positive comment would be that the email correspondence was very polite!

1
Date of experience: Jan 17, 2026
Cleonicki Rowse
BEWARE OF FINELY & FAMILY ONLINE - SCAM

This is a SCAM! They market themselves as a Melbourne-based family business. In fact, NO contact number and no address on their Website. It's not in Melbourne but in China.The product is from a Drop Shipper in China.The clothing and fabrics are of poor quality, made in China.They refuse to give a refund, saying that, as the buyer, you are required to send the item back to China and take up the return costs and taxes.I have reached out to them several times, and they require me to send it to their Drop Shipper. I feel foolish to have been scammed, but there you are....I've lost AUS$89.00. This review is to prevent anyone else from getting SCAMMED. They usually advertise on Instagram and Facebook....BEWARE !!!!

1
Date of experience: Jan 07, 2026

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