Review Time
After finding my review FitFlow refunded all charges. Maybe they'll simplify their signup process. I'm giving 3 stars now, but recommend everyone pay extra attention when signing up.
It may be a good product, but it wasn't what we were looking for, so we cancelled.
3-3-2026 1 star
As far as I can tell, this a scam. The website to signup is very confusing and you end up paying 4 to 5 times the initial price. Then when you try to cancel and get your money back you get AI response that don't address your requests.
I don't think they can improve because I was ask to contact and for the 10 + times they sent me another AI message which is the same ones I received since Feb 7 This what I received.We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:Request #1303301: How would you rate the support you received?How would you rate the support you received?Good, I'm satisfiedBad, I'm unsatisfiedYou ask for additional comments, Ok? here it goes: What's the use to write a comment, Your incompetence on dealing with customers is the absolute WORST I've ever encountered! I've worlked for 28 years in the business of cuatomers and hospitality services of all kinds of level. NOT once have I lost my career over absolute bad in every words available to use describing your low level of the worst kind! I guess you all havev hired AI doing your kob because EVERY SINGLE REPLIED I RECEIVED ARE THE SAME AFTER ONE ANOTHER THE SAME AND REPEATED EMAILS. MARK MY WORD.. YOU WILL NEVER SUCCEED THIS WAY!Joanne
After finding my review FitFlow refunded all charges. Maybe they'll simplify their signup process. I'm giving 3 stars now, but recommend everyone pay extra attention when signing up.It may be a good product, but it wasn't what we were looking for, so we cancelled. 3-3-2026 1 starAs far as I can tell, this a scam. The website to signup is very confusing and you end up paying 4 to 5 times the initial price. Then when you try to cancel and get your money back you get AI response that don't address your requests.
Their ads state “free chair yoga chart, print now” “free senior walking guide”. In order to obtain, questions must be answered…age, weight, height, etc. I answered all for both programs only to be told that I need to enroll in a membership. Thus, nothing is free as advertised and extremely deceptive. I call this a SCAM
American cup measurements don't work for UK residents. Links like weight log etc don't appear to work. Menu plan - if you swap out a meal because that is what is in the fridge the meal log doesn't change to the day you are it. Work out bits look ok but you can't log extra stuff eg a swim. Seems pretty basic so far.
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