Review Time
Extremely unethical and deceptive business practices.
FitForMe put me on a subscription without clear, informed consent. There was no transparent warning that I was signing up for an ongoing charge, yet they continued taking money from my account repeatedly.
To make matters worse, there is no clear or accessible way to cancel the subscription on their website. No cancellation button, no simple account option—nothing. The only way to cancel is by calling them, which is completely unreasonable and feels deliberately designed to trap customers.
This is especially disturbing given that many of their customers are people with medical conditions, post-surgery, or dealing with health issues. Expecting sick or vulnerable people to chase phone calls just to stop unauthorised charges is exploitative and unethical.
This behaviour clearly crosses basic consumer code of conduct principles and feels intentionally deceptive. It erodes trust and takes advantage of people when they are least able to fight back.
I sincerely hope Australian consumer regulators step in and investigate companies that operate like this. No business should be allowed to profit by hiding subscriptions and obstructing cancellations.
Avoid this company unless you want ongoing charges you didn’t clearly agree to and a fight to get your own money back.
Extremely unethical and deceptive business practices.FitForMe put me on a subscription without clear, informed consent. There was no transparent warning that I was signing up for an ongoing charge, yet they continued taking money from my account repeatedly.To make matters worse, there is no clear or accessible way to cancel the subscription on their website. No cancellation button, no simple account option—nothing. The only way to cancel is by calling them, which is completely unreasonable and feels deliberately designed to trap customers.This is especially disturbing given that many of their customers are people with medical conditions, post-surgery, or dealing with health issues. Expecting sick or vulnerable people to chase phone calls just to stop unauthorised charges is exploitative and unethical.This behaviour clearly crosses basic consumer code of conduct principles and feels intentionally deceptive. It erodes trust and takes advantage of people when they are least able to fight back.I sincerely hope Australian consumer regulators step in and investigate companies that operate like this. No business should be allowed to profit by hiding subscriptions and obstructing cancellations.Avoid this company unless you want ongoing charges you didn’t clearly agree to and a fight to get your own money back.
I would leave zero stars if I could. This company truly scams money out of your account without you knowing. When I signed up I thought my fee was £10 a month and even their invoices of which I have only two do not reflect the money they have stolen from my account as it was much higher. The automatic renewal over doubles that amount too Needless to say after only 8 weeks and over £100 gone from my account I have cancelled this subscription. I’m stillScared they will scam more!! Their sign up policy is not only misleading but totally dishonest and having ran my own successful business for over 30 years, which too relied on our website, I know how important honesty is. Shame on this company and others like it who truly willScam you and not accept they are doing so. My advice PlEASE check their reviews before signing up !!! Wished I had !!! as i now see they are not honest in their business dealings and rely on their hidden information toScam people. They should be banned from Instagram and such market places !!! Never have I felt the need to leave such a bad review !!!! Shocking companyEthics
I cancelled my subscription via the website cancellation form on 3 September, yet the company kept charging my account. They even processed another unauthorized payment on 1 December and tried to send products I never ordered.This is unacceptable and deeply dishonest. Ignoring official cancellations and continuing to bill customers is a scam-like practice.I strongly advise potential customers to be AVOID THIS COMPANY. Ignoring official cancellation requests, continuing unauthorized billing, and sending unwanted items raises serious concerns about the company’s integrity and business practices.I am now requesting a full refund and permanent termination of any link to my account.
Great way to add extra protein!I haven’t had weight loss surgery, but I started using the FitForMe Tasteless Collagen Protein to help boost my daily protein intake — and it’s been awesome. It mixes really easily into my coffee, smoothies, or even meals, and you can’t taste it at all.It’s such a simple way to get a bit more protein in without changing what I eat or drink. I’ve been really happy with it and will definitely keep using it.- Ryan
I love everything about this product and brand! I struggled to find a multivitamin that didn't make me feel sick every time I took them and I HATED the taste of the other ones on the market. But these tastes amazing and don't make me feel sick. Once a day, delicious and easy to stick to - whats not to love. Their customer care team are amazing too. They are always so friendly and supportive.
Makes my vitamin routine so much easier!I’ve been using FitForMe for about a year now, and it’s honestly been such a game changer. After weight loss surgery, trying to figure out what vitamins to take felt overwhelming — there’s just so much info out there!FitForMe made it simple. One multivitamin a day and I’m done — no overthinking or juggling a million bottles. Everything’s made specifically for people like me, which gives me so much peace of mind.The team has been amazing too, always kind and helpful whenever I’ve had questions. I really feel supported and understood, which means a lot when you’re on this kind of journey.Highly recommend! 💊✨— Ashlee
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We are dedicated to improving the quality of life for people affected by obesity - with our science-based supplements and lifelong support.
Recognising obesity as a complex, chronic disease, we envision a world where people affected by obesity are supported with the respect, science, and care they’ve always deserved, and we're here to support them on their health journey.
“20 years ago we set out to improve lives - not just by providing specialized supplements, but by supporting our customers, healthcare professionals, and the broader system.” - Simon Hamer & Sjoerd van Berkel, co-founders of FitForMe
Our story began back in 2005 in Rotterdam, the Netherlands, when we introduced a personalised approach to supplementation long before it was commonplace. By working closely with medical professionals, we developed and brought to market very specialised multivitamins for patients who underwent bariatric surgery.
We became a leading name in Europe for bariatric care and have supported over 750.000 customers.
FitForMe is partnering with health care professionals today to support their patients on different weight management journeys – from bariatric surgery, to medical (GLP-1), to lifestyle intervention programs.
We’re here to make support practical, personal, and part of everyday life, wherever their journey starts.
Head-quartered in Rotterdam, we now operate in 20 countries. We provide our customers the support they need – with local language support and our own dieticians available to advise customers.
We remain deeply committed to quality and science – with more than 19 scientific publications, several own clinical trials, ongoing R&D and active sharing of the latest research with our health care professional partners.See more
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