Review Time
Complete scam. I bought rubbish light pens for wart removal, which were so cheap and nasty that I have requested a refund. First they tried to charge me twice, then £5.98 extra on shipping, but after Paypal intervened I was refunded that. They had totally ignored my emails. Now I have been emailing them since the day after the substandard pen arrived and requested a refund. They are not answering and there's no return address. Please do not buy from Fitody. They profess to be endorsed by the NHS but I'm sure the NHS would not endorse such a poor quality item. I am going to take this further as it's nearly £30 down the drain if I don't.
I was just informed that this company has refunded the shipping and insurance fee without admitting anything else about the product which was supposed to be made in Australia but was shipped from China. I still think the product is counterfeit compared to the genuine product made in Australia. Beware.
I would rate it at all please be aware this is a SCAM charged extra for insurance and handling charges which wasn't on the PayPal but e tra taken from my bank not looking at the tracked it says delivered bit it hasn't been...please be aware DO NOT ORDER from this website
DO NOT DEAL WITH THIS COMPANY. They send cheap knock off products and WILL NOT refund your money. If you have purchased recently please put in a dispute with PAYPAL this is the only way we will stop these scamming companies in China who claim to be an Australian Company. This one is definately not.
They added on charges i did not approve of and Paypal paid . Paypal said they can do nothing as i received item. They want me to return to Hong Kong if i want any sort of refund and i will need to pay postage. This is a SCAM and you should not buy from them. Dishonest company who put on extra charges and shame on Paypal for authorising the charges and doing nothing about it. Dishonest and Paypal are complicit as they paid the extra charges without approval.
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