Review Time
I received a faulty Fitbit strap that doesn’t connect to my Fitbit. I have contacted customer services 4 times and they have not responded. Total waste of money. They are basically a Scam! Avoid!
Zero stars to be honest. I ordered a fit strap a month ago and it still has not arrived. No help from emailing their customer service and they cannot even give an estimated time of arrival and zero communication from their side and I still have not received my product.
I've waited weeks for my fit strap. And it's finally arrived. But when I opened the package it contained a strip of plastic cards. The bag it came in says watch strap on it. Stay away from this company. Do not buy. Update. I complained to Fitstraps UK about not receiving the watch strap and I got a prompt reply to say sorry they sent the wrong item. (???) And they will refund. Which they have done. Still only one star as it's been a really bad experience.
I ordered a strap for my Fitbit but Fitstraps weren't able to confirm when the item would be delivered. I requested my order to be cancelled and they refunded me straight away. Even though I didn't get the product I wanted, the company were quick with communication and refunding me.
Premium leather watchstrap split after approx 6 months wear. Sent the strap back to Fitstraps as per the instructions on their website. Despite their claim of answering all emails within 24 hours, and despite a number of follow up emails to them, I have yet to have any communication of any sort from them...no acknowledgement of my initial email, or follow up emails, or acceptance of the issue, or what they intend to do about it. Simply could not recommend this company. The one star is for the strap - zero stars for customer service
Great product (2 x Fitbit Charge 5 straps) and delivered very fast. This is my second order; the last strap I ordered was a long time ago and have worn every day so can vouch for their longevity. Overall very happy with my purchase.
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Replacement Straps and bands for Fitbit Alta Charge 2 Blaze and Versa Apple watch Garmin Fenix Vivosmart Vivoactive Straps. Classic Silicone, Leather, Milanese Metal and Stainless Steel. We provide great value wristbands for all fitness trackers and sm...
