Review Time
Risky to buy any part from here as they have no return policy, which is unlawful against dutch consumer laws. So if something is wrong they first blame consumer. But you can fight it ass they must adhere 15 days bail out policy and Warranty policy as per consumer laws. I had clear evidence that the part I ordered was broken from the very beginning, they did package it into another box and sent it to me anyway. It is pretty clear that they also can do fraud too. If they could do this and did not return to my e-mail all day to find any solution for the part that came out from a box which contains a damaged box, which contains the broken part. I'm still waiting and unless a reasonable solution is provided in a few days, just so you know, I will keep this comment here and take legal action.
Risky to buy any part from here as they have no return policy, which is unlawful against dutch consumer laws. So if something is wrong they first blame consumer. But you can fight it ass they must adhere 15 days bail out policy and Warranty policy as per consumer laws. I had clear evidence that the part I ordered was broken from the very beginning, they did package it into another box and sent it to me anyway. It is pretty clear that they also can do fraud too. If they could do this and did not return to my e-mail all day to find any solution for the part that came out from a box which contains a damaged box, which contains the broken part. I'm still waiting and unless a reasonable solution is provided in a few days, just so you know, I will keep this comment here and take legal action.
I placed an order with this company for dishwasher parts that turned out to be incompatible. When I initiated the return, I was instructed to use the company’s return label to ship the items back. Despite following their instructions, they are now refusing to issue a reimbursement, claiming that the returned items were never received.In addition, their customer service has been consistently unprofessional and extremely slow. I have been required to resubmit the same information multiple times, with little to no follow-up or resolution. This whole process is being opened for over 4 months now without any supports.
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