Review Time
I purchased a NUUK Parka (via Varuste.net).
The zip mechanism is an absolute nightmare and it can take 5 minutes wiggling it around to get it to work.
Once it is on, it is very warm and waterproof, but it should not be so difficult!!
I would have sent it back, but Varuste.net say that all shipping costs outside of Finland are down to buyer.
So overall, I would not recommend it.
My son got the Kanken mini for my wife at Christmas, today the stitching has come apart at the D ring on one of the shoulder straps. Taken back to our local shop (who were very helpful) we were told that they couldn’t do anything but get in touch with their brand office. Now we are told it will have to go away for repairs? Absolutely disgraceful customer service from what is supposed to be a reliable brand.
I’m still annoyed about how this matter was delt with by the company, but must say the lady in the shop and the lady who spoke to my wife from customer care were very helpful. The issue has now been resolved and they are replacing the bag.
My son got the Kanken mini for my wife at Christmas, today the stitching has come apart at the D ring on one of the shoulder straps. Taken back to our local shop (who were very helpful) we were told that they couldn’t do anything but get in touch with their brand office. Now we are told it will have to go away for repairs? Absolutely disgraceful customer service from what is supposed to be a reliable brand.I’m still annoyed about how this matter was delt with by the company, but must say the lady in the shop and the lady who spoke to my wife from customer care were very helpful. The issue has now been resolved and they are replacing the bag.
The logo patch on the shoulder of my greenalnd winter jacket is torn. I contacted Fjallraven for a spare. They said they don't have any spare logo so I need to send my jacket for repair and pay out of my own pocket. Weird, just let me buy the logo. I will just sew Patagonia or Columbia logo on my jacket I guess....
Sörmland Tapered Winter Trousers M LongDark Grey30-31" UKIn my experience I can say that these quite expensive winter trousers are not suitable for use in rainy conditions in the UK. After only twenty minutes (an aborted dog walk) in rain/sleety conditions today wearing my new trousers, my legs were soaked to my merino underwear leaving me wet and cold! In conclusion I would think they may be okay in dry weather but in the rain no better than a pair of jeans. If you want to stay dry - do not buy.
It is a SCAM Company.Product is NEVER delivered on timeI would strongly recommend NOT to BUY from this company.PATHETIC and HORRIBLE customer service.Doesn't match their description- never expected a Nordic company to be this bad.FIRST AND LAST TIME BUY.
I bought Skogso padded jacket. It's my third winter, moderate use during three winter months only and has worn look with small holes on the cuffs. Plus insulation leakage through g1000 and now started unzip itself. Paid about 350 euro and I'm disappointed. It's a great jacket though, very warm and comfortable, but not durable at all. My Vidda Pro pants have almost the same wear marks after one year. Sadly, but Fjallraven's quality is getting worse and worse.
I live in Sweden, and Fjällräven used to be synonymous with quality. You paid thousands of kronor for a product that was expected to last at least ten years — and many of the older ones easily went 20–40. You bought a jacket for life. But something has changed, and it’s changed drastically.I own over a dozen Fjällräven garments. The older pieces have held up fantastically: several survived five full winter seasons, and one jacket has lasted ten. But the trousers I bought last year only made it through a single season. They fit well, but the quality is nowhere near what it once was.When I pay a premium price, it’s for craftsmanship and durability — not branding. Fjällräven is not a fashion label. It’s supposed to be functional gear. People buy it for performance, not for showing off a logo.And here’s the thing: even your financial results reflect this decline. You’re losing momentum because you deliver a weaker product at a higher price — and it shows in your numbers. If you erode the trust that made you great, customers will walk away.I don’t know what happened over the last decade, but the difference is obvious. Thankfully, there are still Swedish competitors who stay true to their roots, no matter who sits in the boardroom. My money and loyalty are going to Lundhags instead.
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Hailing from the small town of Örnsköldsvik in Sweden, a place where mountains and forest meet the sea, Fjällräven is an outdoor clothing and equipment company that’s committed to making nature more accessible. In true Swedish style, we focus on simplicity and practicality, and we have the utmost respect for the environment.
