Review Time
Simple Self Drive was very helpful when making the decision to hire a PCO car. Billy did everything for me and showed me everything I need to know about the car. Celina gave a helpful service at the reception and provided me with all the needed information. I appreciate the service of Simple Self Drive a lot!
In General, the company Service is ok however, I had to go to the company office at different times for pco and other things which is 12 miles away from my house. At the same time, there was an electrical fault system on my car that have to be solved, instead of solving the problem, I had been given different wrong informations by different staffs, eventually the system's fault is solved now and as my understanding it was an easy job. The Second reason, I didn't recieve any call from the Office until my car MOT is expired and because of that, Uber stopped me from working for almost 3days, so It would be great if the office of the company improve these kind of mistakes. I also Appreciate some of the staffs, because they are friendly, Specially the receptionist "Celina" is amazing and she does her best to satisfy customers with a good approach, lovely smile and by offering tea & coffee etc.
So far, so good. I am coming to the end of my rental with SimpleSelfDrive and my experience thus far has been exceptional. The day I picked up the vehicle, they had explained the entire rental process and were able to adapt to my insurance needs. When going over the vehicle for any damage everything was highlighted very clearly, so when the vehicle comes back in I have sufficient evidence to not be charged anything else.They have a dedicated WhatsApp business number which makes the process simplistic. I can just text my concerns over and is sorted out promptly.The only concern, however, I knew when signing the contract is that I live in West London. Coming in for service could be tedious due to it being a 30-mile drive. It would be lovely if there were service partners across London to allow a little more flexibility. This does not happen often, and does not take away from the amazing experience.
Was searching for PCO car hire and found simple self drive, Absolutely amazing service, staff are fantastic and the cars are well looked after. If I’ve ever had any issues with the vehicle they’ve always dealt with it promptly and very professionally. I’d highly recommend to anyone looking for PCO hire with insurance.
I received a great experience anytime I visit the office.The staff is polite and listen to your concerns and problems and are willing to help. Celina, Billy, Martin and Kalam are very helpful and they are the eyes of the company and are presenting the company in a very professional manner. I am very pleased and happy to tell friends and family about Simple Self Drive.
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