Review Time
SCAM, Be careful!
Do not waste your time and money. The software was never installed on the device. We were unable to even log in to the account. After sending the concerns, no help was provided. The request for a refund of $$436.56 in charges was declined.
SCAM, Be careful! Do not waste your time and money. The software was never installed on the device. We were unable to even log in to the account. After sending the concerns, no help was provided. The request for a refund of $$436.56 in charges was declined.
FlexiSpy is great when it works. I haven't been able to access it for the last month and the length that I have gone to try to reach support is comical. Good luck getting anyone to help you when your computer denies access to the portal. THE ABSOLUTE WORST CUSTOMER SERVICE FROM ANY COMPANY. EVER.Edited to say, the issue was a firewall with my cable company's router. I fixed it on my own. Love the program, but I stand by the fact that their customer service is literally the worst.
First, 48 pages with only one 1star review, seriously I submitted a 1star review and it's nowhere to be found. If this product did all it claims to do no doubt 5 star would not be a no question. Since this is not the case let's get it. The first problem I almost hot busted because the folks forgot turn off the phone once the software was installed. The software itself well all the features never worked from day one. Listen Live don't work and Flexispy recommended that I not use it. Call recording does not always work calls that appear in the call list log do not show on the recorded list. You can set up target calls and text to certain numbers most of the time this feature doesn't work. The recorded calls most of the times are just poor quality and if the target uses earbuds you will only hear half of conversation. The location feature captures once every 40 minutes so at best it's a hit and miss. Video and Cam features stopped working at about three weeks in and Support began to point the finger at me stating the changes had been made to the device when they hadn't. I was told I needed to get the device and follow their instructions, News flash if every time something goes wrong then it wouldn't be hard for the target to figure it out. Most of the time I'm in a different country and to get the device is impossible. Connectivity issues the target has cell and home internet witch both work inside the home, but Flexispy just will not work inside the home. The latest mishap is I get a Push Server error, Push Server ErrorDevice [6e777d0f-5671-****-986f-ed4a30bf0fea] is not online. - Contact support. Now I have had this software since Feb 25 this has never been a problem but now Google play protect is the problem. Why was it not the problem when the software was installed and tested. Support is no help they know I can't get to the phone from looking at the ticket history, so this is the first thing they say to end the support. I will say this in favor if only half of the software worked it would still be great, but it doesn't.
I have been a FlexiSPY Extreme customer for more than 10 years. I have been a happy and satisfied customer from the beginning. This product has allowed trust to be built back into my marriage, which would have been dissolved had I not had this software application in place. FlexiSPY continues to update and improve their features, which I am happy about, however, the only downside is that I have had to uninstall and reinstall the software application multiple times over the years to fix a few bugs, or to have the newest features work on the target phone. It's not difficult to install the software on your own, as their instructions with photos are very thorough. Each time I upgraded my phones (three times in the last 10 years), the newer phones were always compatable and the software worked even better on the newer phone model.The call recording and ambient recording features have had a few quirks over the years, however, their team of support engineers have always been able to help guide me to fix the issues I have experienced. They keep improving the application and adding useful features, so I will continue to remain a loyal customer for as long as they have this application available. My favorite features are Keylogs, Call recording, Voip recording, Message logs, IM logs, Location history, Ambient recording, and that you can set up Alerts for specific phone numbers so they stand out and are easy to track.Over the years they added some fun features that I don't particularly use often, but they work well, and I can see how they might be fun or useful such as the spoof SMS or Live Listening features.Overall, I am a happy customer and will continue to keep my subscriptions active. I don't feel I need to try other programs that are not as robust with their features (I have compared other applications in the past) since FlexiSPY has everything I need and more.
Terrible application and customer service. Do not waste your time and money. We purchased the app to monitor our teenage son. The application had to be installed twice because it did not work the first time. Features randomly work. Our son saw a message on the screen "Start recording or casting with sync services". Quick Google revealed the flexispy application. He was very upset. I will request my money back.
This app does what it says, it's been reliable, I've had it for over a year. I can schedule times to record ambient surroundings to listen to later, as many as I want. I can see all keylogs, web sites visited, track location, texts, all phone numbers called and received, all phone calls are recorded, I can see apps downloaded even after they're uninstalled, emails, photos and videos taken on the target phone (even if they've been deleted from the phone). I can use the remote camera or remote video using either front of back camera on the target phone. I can see the contacts in their phone, web activity. on and on. This is well worth every single penny.
Spent over $2500 USD on having a pre-assembled iPHONE 12PRO shipped to UK. Very fast/quick delivery. But as soon as SIM card inserted the target phone stuck on error message "UNABLE TO CHECK FOR SOFTWARE UPDATE"Quick response from SUPPORT who stated "we have disabled software updating`'. They have left the iPhone permanently stuck back on IOS14. When everyone with iPhones are now running on IOS16.So basically target phone was not able to work in the UK. Stuck on error page trying to update software as soon as SIM card inserted. Now I have asked for refund; the rapid response/service has gone quiet. Shocked.Lost $2500 USD and still waiting to hear back...I am sure this product is great - it reads great.But for me - I have now aiting & undeure whats happens next....UPDATE : MAR17 - FLEXISPY have now provided a RETURNS ticket and DHL for sending mobile back. This is welcome - and in being fair in my review - I will update on matters.UPDATE : MAR24 - FLEXISPY have indeed returned funds to the tune of $2400 USD. I was indeed thinking I had lost these funds forever. I want to thank FLEXISPY for their honesty & integrety and I have updated their score on TRUST PILOT from 1 star to 5 stars of this date.Sometimes a product thats amazing doesn't work for the end user. Often through no-ones fault. The fact they have reimbursed me the whole funds means I will be back to try them for certain in the future.DIRECT to the owner and the compamny FLEXISPY - Thank you for the money back as per your guarantee. A happy UK user.
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FlexiSPY is the only monitoring software for Mobile, PC and Mac offering Call Interception, Ambient Listening, Phone Call and VoIP Recording as well as all the traditional spy features you would expect.
