flinnandsteel.co.uk

4.9
4.9 Based on 101 reviews

Picture this: you’re at a traditional jeweller, ready to pick your wedding ring - you’re presented with only a few options, but exclusively in yellow gold or platinum. They’re fine, but they’re not quite right. Enter Flinn & Steel... wedding rings careful...

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Average Rating

4.9

/
5

101 Reviews

5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

ZackDoodle
Very disappointed with this purchase.

If I could give a zero-star rating, I would. My husband bought a tungsten wedding band from this service, and it broke after only six days of regular use. This ring holds significant sentimental value and is advertised as durable, yet it shattered merely from contact with a table. To make matters worse, the aftercare was lacking. We were not offered a replacement or any reasonable solution; instead, we were informed that we would need to pay for a new ring on our own. This experience has been very disappointing. The product clearly does not endure daily wear, and the customer support provided no assistance or accountability. I would strongly recommend others to reconsider before investing in this.

1
Date of experience: Dec 19, 2025
Luke Baker
Extremely dissatisfied with this experience.

If I could give a zero-star rating, I would. My husband bought a tungsten wedding band from this service, and it broke after only six days of regular use. This ring holds significant sentimental value and is marketed as strong, yet it shattered just from casual contact with a table. To make things worse, the aftercare was inadequate. We were not offered a replacement or a reasonable solution; instead, we were told we had to purchase a new ring ourselves. This experience has been incredibly disappointing. The product clearly does not withstand daily wear, and the customer service provided no support or accountability. I would strongly advise others to think carefully before spending their money here.

1
Date of experience: Dec 19, 2025
Ouaou
Outstanding quick service

Outstanding quick service! Excellent quality and a fantastic customer service team! Would definitely use again.

5
Date of experience: Dec 02, 2025
Neykzah
Excellent products and a fantastic team!

Excellent products, review all the information on their site—it instills confidence in selecting a unique wedding ring. Their service was commendable, from providing a ring sizer for trying out sizes to being very accommodating with exchanges if the size isn't right initially. The team was very supportive and offered great products.

5
Date of experience: Nov 26, 2025
LP49
Fantastic products and service

Fantastic products and excellent service. Used it twice and will definitely return.

5
Date of experience: Nov 26, 2025
Tammy Kelly
Highly responsive email support

Highly responsive via email, incredibly helpful, with prompt shipping and easy returns for sizing and engraving. I wish they had more options for couples, like 6mm and 4mm in the same material and finish, but I found a similar alternative. The team was wonderful.

5
Date of experience: Nov 25, 2025
Felix
Assistance with sizing issue was great

Had an issue with the wrong size (my mistake), but the communication and support from the team was very helpful and understanding.

5
Date of experience: Oct 22, 2025
Joy Kelly
Excellent service on my third order

Excellent service after ordering my third ring, which is the same style as my wedding ring but in a different size. I love the tungsten design; it’s a substantial ring and feels fantastic to wear.

5
Date of experience: Oct 22, 2025
furrious7
Highly recommend!

Great service; the representative assisted me with a refund on my initial order (since I didn’t order a ring sizer) and helped me reorder with a ring sizer to ensure I get the perfect fit! Quick delivery as well.

5
Date of experience: Sep 29, 2025
Hannah Hughes
Exceptional service and beautiful product

Purchased a Titanium Black Channel Brushed Wedding Ring after we sadly lost my husband's original ring. This one is stunning and arrived so quickly. I was unsure if we would find a replacement, but this ring is just perfect! The customer service was fantastic, and the craftsmanship of the ring is outstanding. Thank you so much!

5
Date of experience: Sep 27, 2025

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Business Details

  • Picture this: you’re at a traditional jeweller, ready to pick your wedding ring - you’re presented with only a few options, but exclusively in yellow gold or platinum. They’re fine, but they’re not quite right. Enter Flinn & Steel... wedding rings carefully sourced and forged in the UK and Europe, to give you the choice of a ring that actually feels like you. Unique styles, in materials you won’t find in typical jewellers, including; stainless steel, titanium, tantalum, tungsten, black zirconium and more! We’re ready for ya.

    Because after all, your ‘I Do’ deserves better than ‘that’ll do’.See more

  • email info@flinnandsteel.co.uk
  • call 01142303476
  • language https://www.flinnandsteel.co.uk

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