Name: floral-expert.com
Telephone: 000000000
Rating: 2.9

Alex Theodorou Guest

Ordered flowers on a Wednesday (after disputing the difference in price from what was advertised and

Ordered flowers on a Wednesday (after disputing the difference in price from what was advertised and what was at checkout. When I queried the agent at 24/7 chat said ‘sue us!’) I ordered flowers for over £60 which was supposed to be a Valentines gift to be delivered on the Friday between 0900-2000…….on Saturday I got a call from the flower shop confirming the address…..but by then it was too late. Trying to contact them by phone or by online chat is impossible……how the hell do I get a refund. I’ll never use them again !

Date of experience: Feb 15, 2026

Alex Theodorou Guest

2 weeks ago

Terrible Customer Service

Ordered flowers on a Wednesday (after disputing the difference in price from what was advertised and what was at checkout. When I queried the agent at 24/7 chat said ‘sue us!’) I ordered flowers for over £60 which was supposed to be a Valentines gift to be delivered on the Friday between 0900-2000…….on Saturday I got a call from the flower shop confirming the address…..but by then it was too late. Trying to contact them by phone or by online chat is impossible……how the hell do I get a refund. I’ll never use them again !

Date of experience: Feb 11, 2026

serg Maxot Guest

1 month ago

Excellent service

I ordered a bouquet and was delighted with the results! The flowers were fresh, the arrangement was beautiful, and the delivery was fast. Excellent service, I highly recommend it!

Date of experience: Feb 01, 2026

Alex Petrow Guest

1 month ago

I ordered a bouquet for my mother's…

I ordered a bouquet for my mother's anniversary. I put it together myself. The prices were low and I was happy!

Date of experience: Feb 01, 2026

Ann Jones Guest

1 month ago

I really enjoyed working with this…

I really enjoyed working with this company; the staff is friendly and pleasant. The prices are reasonable, the selection is wide, and the flowers are always fresh. I will recommend them to everyone I know!

Date of experience: Jan 23, 2026

james_bond Guest

1 month ago

Still Beautiful 8 Days Later

I am always skeptical about delivery but these roses were incredibly fresh. Its been over a week and they still look like they were just cut. Truly impressed with the quality.

Date of experience: Jan 17, 2026

Jeff Ryan Guest

1 month ago

An excellent choice if you appreciate…

An excellent choice if you appreciate quality and design in bouquets. I ordered this marvel for an anniversary and was completely delighted. The flowers were incredibly fresh and fragrant, and the arrangement looked even better than in the photo. Thank you to the florist for their taste and attention to detail.

Date of experience: Jan 11, 2026

Serina Guest

1 month ago

Don’t use these guys !!

Don’t use these guys !!! They took the money and then never sent the flowers . Not answering emails , or calls , when I eventually got a person on messenger they were super rude !! Don’t use them !

Date of experience: Jan 08, 2026

Roksolana Opatskaya Guest

2 months ago

This shop is a real find

This shop is a real find! 🌟 Always fresh, luxurious flowers and incredible, creative bouquets, made with love. The florists are always helpful, consider all your wishes, and recommend the perfect arrangement, and delivery is always on time and careful. Thank you for the beauty and positive emotions! 🌸💐 I definitely recommend it to all lovers of true floristry!