fone.care

4.8
4.8 Based on 23 reviews

Welcome to Fone.Care, THE home of AWARD WINNING precision mobile phone repairs on the Wirral since 2011. We specialise in brands such as Apple, Google, Huawei, Samsung and more. With nearly 20 years' experience in the industry we can guarantee your device...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

23 Reviews

5 Star
92%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Sarah Anderson Customer
I have been using this shop for many years and I always have excellent service. The owner is both ki

I have been using this shop for many years and I always have excellent service.
The owner is both kind and a technology genius!
I was in despair when I made a mistake with my iPhone which meant that I couldn’t receive or send any emails. Added to that I was expecting two very important emails that day!
He kindly and calmly sorted everything out for me for a minimal cost.
Forever grateful once again!

5
Date of experience: Feb 25, 2026
Sarah Anderson Customer
Outstanding

I have been using this shop for many years and I always have excellent service.The owner is both kind and a technology genius!I was in despair when I made a mistake with my iPhone which meant that I couldn’t receive or send any emails. Added to that I was expecting two very important emails that day!He kindly and calmly sorted everything out for me for a minimal cost.Forever grateful once again!

5
Date of experience: Feb 25, 2026
customer
Great efficient and professio sl

Great proffesionsal and efficient services. Sold my old phone and got a good price and prompt paymentWould highly recommend

4
Date of experience: Jan 23, 2026
Smith, David
My iPhone was not charging properly but…

My iPhone was not charging properly but they cleaned out the Lightning socket and now all is well. They refused any payment, which amazed me. An excellent service.

5
Date of experience: Oct 13, 2025
HW57
Quick visit to check why my iPhone was…

Quick visit to check why my iPhone was unable to pick up WiFi - all sorted within 5mins at no charge - really lucky to have these guys on our high street - save yourself the trip to Apple and call in here first.

5
Date of experience: Jun 23, 2025
Amelia
Phone not charging

Phone not charging, popped in to fonecare to see if they could fix it. All sorted in under 5 mins and no charge. Thank you.

5
Date of experience: Jan 02, 2025
DM46
Went into fonehouse shop yesterday with…

Went into fonehouse shop yesterday with a phone fault I was asked to leave it with them for a hour ,40 mins later we got a message to say it was ready to collect with fault found and repaired with a new app fitted phone is so much faster and greatly improved,thank you so much for a very efficient service highly recommend fonehouse,5star service

5
Date of experience: May 30, 2024
AP42
In depth knowledge, excellent with people.

I had a problem with Mobile data connection from a phone I bought from them (good price, too!) which they worked hard to solve, only to find that the problem related to Vodafone rather than the phone. With their advice a got a new SIM from Vodafone, which solved the problem. Cost? Nil ! We are lucky to have such a service in the area.

5
Date of experience: Aug 14, 2023
Kermit Anderson
wonderful service right on your doorstep

I recently purchased a new car with apple play, after reading the instructions which accompanied the car, I realised I needed to connect my phone to the car via a USB cable. I had several cables to look through and couldn’t find a cable to fit in the phone. I had a cable that looked like it should fit but it didn’t. I decided to call into fone care in Heswall rather than trip over to Liverpool Apple shop. I took both the phone and the lead into the shop, and the lady examined both. It turned out that the hole were the lead plugs into the phone was blocked with fluff which had be compacted inside. The ladies colleague cleaned out the connection and the lead fitted perfectly. I don’t actually use a lead, I use a charging plate so was really surprised by the amount of fluff which was removed. The lady didn’t charge me, I was so pleased with the service I popped on here to review. Use local friendly honest business otherwise we will lose them, you may be surprised how excellent and competitive they are!

5
Date of experience: Jan 18, 2023
Russell Fisher
Email suddenly stopped working on my…

Email suddenly stopped working on my phone. I tried to fix it but was afraid of making matters worse. I called into fone.care on spec. The problem was resolved in minutes in a friendly and professional manner without making me feel like a technological idiot. I was very impressed.

5
Date of experience: Nov 04, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Welcome to Fone.Care, THE home of AWARD WINNING precision mobile phone repairs on the Wirral since 2011. We specialise in brands such as Apple, Google, Huawei, Samsung and more. With nearly 20 years' experience in the industry we can guarantee your device will be well cared for by our talented professional technicians using the latest tools and repair techniques. Rest assured we'll give the care and attention to detail your most precious device deserves.See more

  • email hello@fone.care
  • call 01513422004
  • language https://fone.care

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More