Review Time
I was extremely disappointed with my experience. I reached out to inquire about my order, which hadn't arrived, and the representative abruptly told me "no thanks" before hanging up?! Is this how customers are treated? I was taken aback and double-checked that I had dialed the correct number. Eventually, my delivery arrived, and while I appreciate the effort to reuse cardboard, I don’t expect to pay £13.99 for delivery of a flimsy, damaged box. The items were poorly secured, rattling around inside, which resulted in dented cans, and the box was only half full. Why not opt for a smaller box or use paper padding like most services do?
Extremely poor experience with this company. I called to ask about my order, which hadn't arrived, and the representative abruptly responded with “no thanks” before hanging up?! Is this the way customers are treated? I was so shocked that I checked to ensure I dialed the right number. Eventually, my delivery arrived, and while I appreciate reusing cardboard boxes, I don't expect to pay £13.99 for a thin, damaged box. The items were not secured and were rattling around, resulting in dented cans. The box was only half full. Why not use a smaller box or include paper padding like most others?
The items arrived damaged, with dented coconut tins. I sent an email after receiving the damaged goods, but I do not recommend this company. The service was poor, and they failed to respond to my email. Do not purchase, as the items I ordered were all expired.
I received a phone call the day after my order to inform me that the item was out of stock and to ask if I would accept an alternative brand of the same flavor. Then, shortly after, I was called again to clarify that the new option wasn’t vegan-friendly. This was truly caring customer service. Thank you!
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Food For Foodies delivery Oriental Foods and Beverages to UK Mainland. Our range includes fresh and frozen produce too.
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