Review Time
I received the repair kit promptly within 2days . All the components within the kit were of a high standard . The only component that was minimal was the thermal paste which I believe was only just enough . After assembly the fan restarted within a short time . Very happy with truly as the fan manufacturer Skaats are no longer in business.
My log splitter came damaged on the motor housing. I made the company aware, whereby told a replacement housing would be sent out. So I proceeded to put it together and now I’m told to take the motor off and put a replacement on myself or dissemble the whole splitter and get ready for collection. So would have to redo the whole thing. Shame really as reviews seem really good. Understand it was probably damaged in transit but seems a little bit poor considering the money!
We had a small issue with a fan and Megan and her team were fantastically responsive. The email turnaround time by the Forest Master Team was brilliant and the issue was resolved totally in no time at all. We also appreciated the politeness and humour with which the whole experience was conducted and unhesitatingly give them 5 stars!
Purchased a FM8DD chipper/mulcher, I purchased it from Amazon which was some £200 cheaper yet it's delivered from the company, I telephoned them before I purchased it but they wouldn't sell it me at the Amazon price, strange!.Anyway the machine isn't bad for the money I would have liked a more popular engine like a B&S or a Honda but I'm sure it would cost more, cannot find anyone in UK stocking parts for this engine!One thing on assembling the bearings in the wheels are a loose fit on the axle which means the bearings didn't turn but the bearing housing does, I put some bearing lock on to stop this, this is common for Chinese engineering.Just one other thing, they could do with a handle to make it easy to move around.These are only silly little things and overall I am very pleased with the quality for the price of the machine.Service is very good as well!
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Forest Master Ltd is a UK based company that expertly design, manufacture and sell award-winning forestry machinery equipment and tools, such as log splitters, wood chippers, sawhorses, workbenches and an extensive range of spare parts and accessories.
We make it possible to turn the laborious splitting of the pile of logs that would normally take you hours upon hours, into a fun stress relieving past-time. for you to heat your home with natural resources. That’s not all, we also provide next day delivery* on all of our products, at no extra cost.
We’re committed to providing exceptional customer service to all of our customers, all of the time. Our experts are always on hand to help you with any problems or questions you may have.See more
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