Review Time
Thank you to Mark Cowley. The engineer that carried out work at my property. I had a special request to route fibre optic cable to the upstairs room at the rear of my property. It would have been much easier to route to downstairs at front of property as this is where the pole was situation, however Mark understood my request and went above and beyond in meeting my request. The work was done to an excellent standard, he was professional and efficient and shown respect for my home. I couldn't ask for better service from an engineer. The guy deserves a raise from whatever he's earning and is a credit to freedom fibre.
Thank you.
Sean
Thank you to Mark Cowley. The engineer that carried out work at my property. I had a special request to route fibre optic cable to the upstairs room at the rear of my property. It would have been much easier to route to downstairs at front of property as this is where the pole was situation, however Mark understood my request and went above and beyond in meeting my request. The work was done to an excellent standard, he was professional and efficient and shown respect for my home. I couldn't ask for better service from an engineer. The guy deserves a raise from whatever he's earning and is a credit to freedom fibre. Thank you. Sean
Fibre to the house all hooked up today ready for use when the router arrives. These 2 engineers ( Harry M and Jake ) arrived today and carried out a fast and very professional job. Explained everything that was taking place as the job progressed and what needs to happen when our router arrived. No mess, very respectful and have done a very neat job indeed. Can highly recommend these 2 guys as well the company. Thanks very much both.
All good with fibre install. Communication prior to day of was good. On the day, Harry (m) turned up promptly, worked cleanly, was respectful and communicative. No issues encountered so wrapped up within a good timeframe that left me free to enjoy my dayHappy to recommend to others
Harry and Mark were quick and punctual! Cleaned up after themselves and able to explain the easy process of setting up my Squirrel router when it arrived. A call was made to let me know they were on their way. Unable to give 5 stars due to the no-show the week before (booking system fault). Cannot fault the engineers however.
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As a UK fibre network provider, we believe that high-speed broadband should be available for everyone. Our vision is to take fibre off the beaten track, providing fast, reliable connectivity with the best possible customer experience. So, we’re connecting homes and businesses in the cities and in the sticks – creating an affordable, optical fibre network which will last for generations. See more
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