mobitel.lk

1.2
1.2 Based on 20 reviews

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Average Rating

1.2

/
5

20 Reviews

5 Star
0%
4 Star
0%
3 Star
5%
2 Star
5%
1 Star
90%

All Reviews

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Review Time

Janith Priyantha
This is not a good connection. I am constantly having trouble with it. Whenever I contact customer s

This is not a good connection. I am constantly having trouble with it. Whenever I contact customer service, they always say there is no issue in my area. The service is very poor. Even when my data package is active, I cannot use it properly. Videos keep buffering and loading. Very disappointing experience.

1
Date of experience: Feb 22, 2026
Janith Priyantha
This is not a good connection

This is not a good connection. I am constantly having trouble with it. Whenever I contact customer service, they always say there is no issue in my area. The service is very poor. Even when my data package is active, I cannot use it properly. Videos keep buffering and loading. Very disappointing experience.

1
Date of experience: Feb 20, 2026
Bihari Nawoda
Low network connection 🧐

1
Date of experience: Feb 04, 2026
kushan Kavindu
this one is a not reliable network ,dog…

this one is a not reliable network ,dog shit network all ways packet loss and no connection when i ask several time they say they cant do anything , and they fill a case that's it . i have peo tv connection to even i cant wath tv because no connection all the time

1
Date of experience: Feb 02, 2026
gangul bandara
poor connection

Poor connectionUnreasonable pricesPoor customer serviceTaking a long time to fix bugs

1
Date of experience: Jan 02, 2026
Mohammad Zarafshan
Worst provider that I encounter in my life!

I'm a digital nomad, I travel a lot in different places and it's def the worst provider I've seen. they sent me the Esim QR in a file with password but the password (country pass code + passport number) didn't work! and support asked me to just enter the passport number, which also didn't work! also talking with chatbot is more human than talking with their support, they just read the script without any knowledge or effort to solve your issue. And then they asked me to go to physical shop or contact through the website form. and the website is a total tr..sh! full of bug, tested different browsers to finally send the request.

1
Date of experience: Dec 15, 2025
Kavin Zeo
Make good prepaid planes for data and calls

Your network is working well.. but you guys haven’t a good prepaid plans everything is very expensive and also don’t have good unlimited plans like others please make the change for a good prepaid plans.

3
Date of experience: Dec 13, 2025
Saumya Sithijani
Very bad service ..ihave 2 packages now…

Very bad service ..ihave 2 packages now no signal..im totally fedup with mobitel service .

1
Date of experience: Nov 24, 2025
Yasaswi
Mobite's unlimited 9-1 package is scam

Mobitel claims they offer unlimited data, but they actually don’t. I’ve been using the 9–1 ‘unlimited’ data plan, which is listed under the unlimited combo plans on the Mobitel app — and it’s a total scam. They only give 25GB, which is not unlimited. I was informed of this when I called the hotline to ask why the package stopped working after just 10 days.

1
Date of experience: Nov 16, 2025
Riiq
Useless service

Useless service. Called them twice for a reconnection issue. 1st Call was on hold for more than 10 minutes n 2nd for more than 6 minutes n then line disconnected. Utter useless service provider.

1
Date of experience: Nov 03, 2025

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