fsb.org.uk

4.4
4.4 Based on 61 reviews

Established 50 years ago to help our members succeed in business, we are a non-profit making and non-party political organisation that’s led by our members, for our members. Members receive an exclusive package of great value business services including ...

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Average Rating

4.4

/
5

61 Reviews

5 Star
79%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
11%

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Omar Mannan
Is just money making system . Scam After I saw all of your review I am but concern about your revi

Is just money making system . Scam

After I saw all of your review I am but concern about your review may be none of you face the issues or see the true colours of this organisation. They just money making machine rather protect you .

I was member for them till 2021 then I realise I wasted my money with them related to serious issues they need to raise vice or protect the customer and business but when come to real point they all
Lie and run away from duty and honesty .
2019 I was agaist scam and fraud . Went to
Court due to court failure error of judge and law I couldn’t not carry the case anymore to supreme
Court due to cost and I ask FSB to take the case and raise the vice for it after providing the all evidence and even their full law firm who was advising people had no idea what they ware taking about and all senior officer was not concern about the fact .

I have to close list almost all my
Life savings investing business and fighting with Farud but I had no support from anyone how every I did said to them and system time is coming for talk and country will suffer with this fraud . Look at today
Inflation , pricing , all gone up far to high when it should not be if world has 2.1% why we have more then 8/9% inflation why our price go up with out notice with out choice and why one or other all Compnay huge excuses and over charging people .

The disaster hit the reality of I was given support by FSB or stand Up by me against fraud and breach of regulation and failure of corrupt justice system today our life would be better .
Now every day high street drying out , people lossing jobs , economy not going anywhere and all big player making correction and making money with over pricing every .

Basically what I am saying this hard time no point to pay some one money when they do kit do anything ! All they help they do is you can do all on Google sourcing .

1
Date of experience: Feb 19, 2026
Omar Mannan
Dignity less organisation. .

Is just money making system . Scam After I saw all of your review I am but concern about your review may be none of you face the issues or see the true colours of this organisation. They just money making machine rather protect you . I was member for them till 2021 then I realise I wasted my money with them related to serious issues they need to raise vice or protect the customer and business but when come to real point they allLie and run away from duty and honesty . 2019 I was agaist scam and fraud . Went toCourt due to court failure error of judge and law I couldn’t not carry the case anymore to supremeCourt due to cost and I ask FSB to take the case and raise the vice for it after providing the all evidence and even their full law firm who was advising people had no idea what they ware taking about and all senior officer was not concern about the fact . I have to close list almost all myLife savings investing business and fighting with Farud but I had no support from anyone how every I did said to them and system time is coming for talk and country will suffer with this fraud . Look at today Inflation , pricing , all gone up far to high when it should not be if world has 2.1% why we have more then 8/9% inflation why our price go up with out notice with out choice and why one or other all Compnay huge excuses and over charging people . The disaster hit the reality of I was given support by FSB or stand Up by me against fraud and breach of regulation and failure of corrupt justice system today our life would be better . Now every day high street drying out , people lossing jobs , economy not going anywhere and all big player making correction and making money with over pricing every . Basically what I am saying this hard time no point to pay some one money when they do kit do anything ! All they help they do is you can do all on Google sourcing .

1
Date of experience: Feb 19, 2026
Redeeming Gardens
Very insightful webinar

Very insightful webinar, full of valuable information waiting to be put into business action! If you’re a small business owner, you would do very well to be a part of FSB!

5
Date of experience: Jan 08, 2026
Loddon Reach
Great Marketing Webinar

Attended a great Marketing webinar which was incredibly helpful. FSB provides amazing support opportunities.

5
Date of experience: Jan 08, 2026
Carinder Malhi
As a proud member of the Federation of…

As a proud member of the Federation of Small Businesses (FSB) in Wolverhampton, I’ve had a truly positive experience. I really enjoyed taking part in the FSB Bootcamp and the West Midlands online events, which were both informative, supportive, and full of useful insights for small business owners.The Disability Networking sessions with Rob have been especially valuable to me. They provided a welcoming space to connect, learn, and share experiences with others in a similar position.I also enjoyed creating an FSB PowerPoint, and throughout my membership, the FSB staff have been incredibly supportive and kind. Their professionalism and friendliness have made me feel valued and included.I’m genuinely glad to be an FSB member, and I highly recommend joining to anyone looking for a community that truly supports small businesses.

5
Date of experience: Dec 05, 2025
KIM TALBOT
Great hosting by Karen Howell at…

Great hosting by Karen Howell at today's Women in Business virtual meet-up. Well executed break out rooms and 2 great speakers. Time well spent.

4
Date of experience: Nov 12, 2025
Rude telephone manner

Staff have rude telephone manner, I had to call to cancel my membership as a written email wasn't enough! Very rude and patronising when you try to cancel however she did cancel and I got a refund as I was in my 28 days right.

2
Date of experience: Nov 11, 2025
Jessica Cross
Passive aggressive, rude and disinterested.

After 6 years of membership which auto-renewed without notice (red flag 1), I found I could not cancel online (red flag 2) but had to call. The person I spoke to gave me a pushy, hard sell (to the point of passive aggression), trying to dissuade me from cancelling (red flag 3) and only agreed to cancel after I was obliged to push back. Over the years I found I had little to no use for all the services offered by the SFB. My only real interaction was a little while ago when I called for legal advice. The so-called legal expert was rude, disinterested and dismissive, telling me to 'go a solicitor'. I doubt she even listened to what I had to say (red flag 4) and couldn't end the call fast enough.After I cancelled my membership, I was then sent repeating auto-emails (reg flag 5) asking me to complete a customer survey. I eventually completed the survey just to stop the emails but I leave it to the readers this review to infer the tone of my response.

1
Date of experience: Oct 20, 2025
Chrissie
I highly recommend joining the FSB.

I highly recommend joining the FSB.I started my business in June 2021 and joined the FSB as strongly advised by my government relationship manager. Membership comes with many benefits. For example, I have used their Legal Advice Line a few times. There is also a Legal and Business Hub that offers valid documents and templates, like contracts.I used their exclusive discounts to open a business bank account with the Co-operative Bank.Now, four years later, I enjoy attending both virtual and in-person networking meetings. The members are supportive and genuinely interested in the progress of my business and my well-being.There is nothing negative I can say about the FSB, so what do you have to lose?

5
Date of experience: Oct 13, 2025
Judith
FSB Creates Community

Online networking and opportunities to speak are good. I've not been able to make any of the in person events as of yet - nor had cause to use any of the other services ... but I only hear good things.Life is about connection - and when you are a solo business owner it's easy to get lost in the alone. FSB creates community

4
Date of experience: Oct 13, 2025

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Business Details

  • Established 50 years ago to help our members succeed in business, we are a non-profit making and non-party political organisation that’s led by our members, for our members.

    Members receive an exclusive package of great value business services including advice, financial products and support. The benefits include protection in the case of tax inspection, legal and HR advice, as well as local networking groups and business banking.

    We don’t only provide fantastic membership benefits - FSB is also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. Our policy and advocacy team in Westminster focuses on UK and English policy issues. Further to this, our expert teams in Glasgow, Cardiff and Belfast work with governments, elected members and decision-makers in Scotland, Wales and Northern Ireland.See more

  • email customerservices@fsb.org.uk
  • call 08082020888
  • language https://www.fsb.org.uk

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