Review Time
I ordered a sofa with a promised delivery window between the 20th and 27th of November. However, I had no updates from the company as the delivery date neared. When I reached out, they struggled to locate my order, and ultimately, the delivery was postponed by another week. In the meantime, they gave my sofa to someone else, leaving me without it for almost two weeks. This was particularly challenging as my daughter and grandchildren live with us. I'm currently discussing compensation due to the inadequate customer service, but they seem unwilling to offer a fair resolution. It's worth noting that this company initially priced the sofa higher than others, which were already sold out due to being cheaper. I won't be purchasing from this company again.
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Furniture One Shop, the place to find the high-quality, stylish furniture at affordable prices. We thoroughly check the quality of our goods, working only with reliable artisans so that you only receive the best quality product.
We at Furniture One Shop believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship all over UK mainland.See more
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