galaxus.ch

4.7
4.7 Based on 161 reviews

Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne...

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Average Rating

4.7

/
5

161 Reviews

5 Star
88%
4 Star
2%
3 Star
1%
2 Star
4%
1 Star
4%

All Reviews

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Review Time

Ivan Seiler
Bialetti Moka 2 Cups Very happy with this purchase. I ordered it on Friday morning and it arrived al

Bialetti Moka 2 Cups
Very happy with this purchase. I ordered it on Friday morning and it arrived already on Saturday, which was perfect timing for me.
My old moka pot had started to affect the taste of the coffee (probably oxidation), so getting this one so quickly meant I didn’t have to skip my usual coffee routine. Saturday morning coffee was saved ☕️
The Bialetti Moka does exactly what it should: solid, easy to use, and makes great coffee. Fast delivery and a good product — can’t ask for more.

5
Date of experience: Feb 10, 2026
Woodrow Hughes
Disappointing experience with no warranty

I purchased a car battery from the platform and only realized after placing the order (in very fine print) that it came without a warranty. When I noticed this, I attempted to cancel my order just moments later, but my request was denied, despite the battery not having shipped yet. The battery arrived without any warranty, while the manufacturer confirmed that buying directly from them includes a 2-year warranty. The customer service team did not accept a return or provide any solution, leaving me with a product that offers no protection. I feel misled and extremely dissatisfied with this experience. I would not advise purchasing items like this on the platform.

1
Date of experience: Jan 08, 2026
Olivia R.
Longtime satisfied customer with excellent service.

For over 5 years, I have been placing orders and have consistently been happy with the service and products. I strongly recommend this platform to anyone residing in Switzerland, as I find it far superior to others; the quality and customer support are unmatched!

5
Date of experience: Dec 22, 2025
Kimberly
Quick Delivery and Exceptional Service

Quick delivery and exceptional service. Much appreciated!

5
Date of experience: Dec 05, 2025
Woodruff Morris
Rapid Delivery

Rapid and effective. Thank you!

5
Date of experience: Dec 05, 2025
David
Incredible

Incredible, super efficient, and incredibly fast! I'm thrilled!

5
Date of experience: Dec 05, 2025
Lee Butler
Remarkable Service Even During Busy Times

Even during busy shopping events like Black Friday, every order was delivered seamlessly and within an excellent timeframe. I made several purchases for different components. The packaging and care were nearly flawless, and the prices are attractive. However, I noticed a lack of discounts on higher-priced items like graphics cards. More diverse discount options would make them outstanding.

5
Date of experience: Dec 04, 2025
Consistently Dependable

Consistently dependable. Whenever I encounter an issue, the support team is quick to assist and resolve.

5
Date of experience: Dec 04, 2025
Demetria Walker
Simple Ordering Process

Simple ordering process, clear terms, and fantastic prices.

5
Date of experience: Dec 04, 2025
Dean Price
Reliable Company

Reliable company, honest products, speedy delivery. Never faced any issues.

5
Date of experience: Dec 04, 2025

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Business Details

  • Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbussen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.See more

  • call +41445759500
  • language https://galaxus.ch

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