Review Time
My vehicle was at the dealership for 3 weeks leaving me careless and was fired from my new job I had just got two weeks prior to my car going into the dealership to receive a whole new engine I got my car back and these pictures show the damage that was done when I received it and what a poor job was done if they put a new engine it had no coolant and I had to add two courts of oilIt has a big dent in the passenger side door a crack in my windshield I tried calling the next day to talk to a supervisor no success mind you I had called about 10 times this place is a fraud I am seeking legal assistance
These guys are criminals. I've seen a lot of lawsuits filed for the exact issue I had. Took my money misrepresented the car it arrived broken. They took it back and it been in their shop for going on four weeks now. With almost no communication from them the dealership or corporate. They just say they're waiting on a part. After sending me a message the first week that the parts were in and repairs were being done. The contract is present to you by AI video. The sales person wanted to go home and played the video at 2x speed. Completely unable to understand. Don't be fooled apartenly this process IS you signed the contract. Fraud. They also forced that before even letting us test drive. The car arrives not only broken but filthy and the employees who drove it to the lot had a sandwich on the passenger side floor smash all over the place. They just left it and walked away. I've filed complaint with the lot manager and cooperate and nothing is being done. The sales lot in Oxnard will ignore you requests for information as well. Once they take your money they don't care. I am actively working with a lawyer to get the criminals to pay.
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